Universal Septic Services

I paid Universal to install a second tank to pump sewer to a higher septic field as Eric recommended. The tank and the new field was installed, but it was only one problem; it never works. I am contacting Eric and the company since them, and Eric comes a couple times and pumped the tank, but he didn't fix the problem. Finally Eric and the office stopped answering the phone. Here I am back to the beginning with a septic that doesn't work and a guy that said took the payment and block me out.

Billy is very personable and communicative. Scheduling was easy. They matched prices. Very thorough. Educated me on the process and upkeep ! I highly recommend them !!

Universal Septic is amazing! We were looking for a new company to service our home. We chose Universal based on the abundance of great reviews and I understand why. Universal was fast, affordable and informative. I spoke with Billy a few times and he was extremely knowledgeable and a cool guy. Billy and Don got the job done with flying colors. I would absolutely recommend Billy and Universal Septic to anyone in need.

Great service! They were very knowledgeable and prompt. They were courteous and careful with our property. Upfront with pricing, and as expected. Will use again!

Recently I had my drain line separate from my house and had water backing up in the house. Service was too of the line and the team was quickly able to get to the house and replace my line. They spent extra time not only fixing my problem but also inspecting the tank as well. At the end of the job they took the extra time to clean up and leave the area in the best shape they could. Would definitely recommend them in the future. Pricing was more then fair as well.

Highly Recommended! I was having major issues with my septic tank and leach field. Was getting mega backups out of the tank, no liquid making it to the field (old field, tons of roots, collapsed clay pipes, etc.). I panicked and was on a mission to get this solved as quick as possible. Time was very important to me. As soon as I got the perc test and new what the scope of the job would be (conventional gravity field), I asked for quotes from nearly 10 different companies. Eric was the first one (and one of the only ones) to come out to the property and talk about the plan with me. Don't know how you can quote a job without seeing the place. As soon as I got the permit, I sent it over and we signed the contract a few days later, planning to get the job done within 2 weeks. Universal's price was very similar to the other companies, but there were a few details which he included that others didn't. And I appreciated him coming out quickly and agreeing to a quick timeline. He offered to pump our tank as many times as needed until the new system was installed. We used it once, almost twice, and that was a big help. The Universal crew came out first thing on a Monday morning and worked all day, tearing up concrete, collapsing the old tank, setting the new tank, and re-piping the drain pipes outside the house. We didn't have to stop running water in the house at all, which was something I was concerned about having to do. The next day they dug the trenches, laid the leach field stones and pipes, and had the county inspector come by and get everything approved, no problems. Started filling in the dirt. The following day, finished up filling and smoothed out the field. The grade looks great! We had a bunch of massive roots, clumps 6-7 feet in diameter... the guys dug a massive hole in the yard and buried them and smoothed it out. You'd never know. They did a great job of not destroying other parts of the yard away from the leach field. Kept the machine paths the same, kept the stone truck off the driveway to prevent cracking the concrete, etc. I asked if I could keep the extra stones and they moved them to a nice spot for me. The crew put up with my incessant questions and always walking around looking at the work. I was just curious, but I'm sure that was annoying. never came off that way though. Friendly guys. Overall, very happy with the finished product. Would highly recommend to anyone with a septic issue like this. Finished in 2-1/2 days and we are good to go. Thanks Eric!

Billy was very helpful in providing his advice to repair and maintain our septic tank and protect our septic field. I would recommend your company to our neighbors or anyone needing your services.

Wonderful service! Showed up when they said they would and got the job done! Excellent customer service from the office to the crew! Thank you! Highly recommend!

Everything about today's service ran smoothly and as originally explained to me. Although the tech Billy needed to recommend additional work at a later date, today's costs were reasonable. I would highly recommend this company.

I called around when my sewer needed to be serviced. The only company that was available right away was Universal Septic Services. They were wonderful: professional and attentive. I highly recommend them for all your sewage needs.