Universal Septic Services

I paid Universal to install a second tank to pump sewer to a higher septic field as Eric recommended. The tank and the new field was installed, but it was only one problem; it never works. I am contacting Eric and the company since them, and Eric comes a couple times and pumped the tank, but he didn't fix the problem. Finally Eric and the office stopped answering the phone. Here I am back to the beginning with a septic that doesn't work and a guy that said took the payment and block me out.

Billy is very personable and communicative. Scheduling was easy. They matched prices. Very thorough. Educated me on the process and upkeep ! I highly recommend them !!

Great service! They were very knowledgeable and prompt. They were courteous and careful with our property. Upfront with pricing, and as expected. Will use again!

Universal Septic is amazing! We were looking for a new company to service our home. We chose Universal based on the abundance of great reviews and I understand why. Universal was fast, affordable and informative. I spoke with Billy a few times and he was extremely knowledgeable and a cool guy. Billy and Don got the job done with flying colors. I would absolutely recommend Billy and Universal Septic to anyone in need.

Wonderful service! Showed up when they said they would and got the job done! Excellent customer service from the office to the crew! Thank you! Highly recommend!

Very easy to contact and showed up when they said they would and very conscientious All good. They seemed to really be on top things. I would highly recommend.

Called for service and expected at least a couple days before they could get out. But.... they came out same day. It was nice that they fit me in. Was kinda in a jam.

Billy was very helpful in providing his advice to repair and maintain our septic tank and protect our septic field. I would recommend your company to our neighbors or anyone needing your services.

Universal Septic Services came out today, 8/13/25 and emptied both my 1500 gal. septic systems and did a phenomenal job! It cleaned up well. Brian was the gentleman who did the cleanup, he was very professional, very well spoken, he explained a lot of things that I didn't understand and I would highly recommend this company, especially if you live in the Holly Area. They're close, they're Fair priced, more than fair price and I think you would be very, very happy with anybody from that facility that comes out. I had the honor of speaking with Eric the owner of the business when I originally was looking for the company to come and do this. I am referring him and his company to everyone on our road because they are close, trustworthy and take their time doing the job so that it's done right and they will Point things out to you if they see an issue and they also advise so that you don't have potential problems in the future. Trust me you won't be sorry. I will be a forever customer for sure. Thank you Eric and your team.

Billy and his helper did an amazing job for us. They were very friendly and answered any questions I had. A+A+