United Fire & Water a DKI Company

United Fire and Water helped me recently with the mitigation of my house after a pipe busted and water got everywhere. They were always on time and helpful with any questions I had! And they updated me daily on the drying process and what they were doing. Very friendly and polite also. I would highly recommend them for their services. Edgardo, Leroy, Beau and their workers carefully packed up my furniture and belongings and worked swiftly to get my house back in order and were very thoughtful to make sure I had everything back where I wanted it. It makes a bad situation not so bad when you have great service!

United Fire & Water (Baton Rouge) were on the job immediately after the leak behind my kitchen sink drain was discovered. They did a phenomenal job of mitigation and rebuilding my kitchen. Kyles crews got busy right away, removing EVERYTHING, from the floors on up to the cabinets. Beau was then left with the tough job of guiding me through picking out all of the new components for the perfect kitchen, from the porcelain floors, new custom cabinets, lovely stone countertops and breathtaking back splash...I LOVE my new kitchen. It's so bright and cheery, it makes cooking so much more fun! Thank you Beau! You managed to bring all of it together for me and LeRoy was great too!!! I hope I never have a leaky kitchen again, but if I do...my first call after the plumber will be to United Fire & Water!!! 'Wish I could leave pictures from start to finish, because the difference was amazing. THANK YOU ALL!!!!

We had extensive damage to the back wall of our two-story home caused by Formosan termites. I got three estimates on the repair. I chose United despite their estimate being, by a small margin, the highest. United's Beau Shamburger spent more time than the people who gave me estimates put together and considered places the termites might have gotten into that the others never mentioned. He even came back with others later that day and the next with others to get their opinions on the damage. I was concerned that a quick estimate would lead to more damage being found entailing more expense. I felt that Beau had the best grasp of the situation. The next part was the worst part, waiting two months for engineering and architect reports while having only a plastic sheet keeping some of the intense summer heat out. Once work began, it went on continuously until finished. Adam Godso, who oversaw our project, kept us informed as to what was going on and what would be coming up next and was very responsive to any concerns that we had. April Stanford, in the office, also sent on the engineer and architect reports as she received them and other info as needed. There were some slight problems (for instance, a scaffold part was dropped on the optic fiber internet connection knocking our internet out for a few days) so if this were a 10-point scale I would give United a 9. Being conservative, I would normally truncate a 4.5 rating to a 4 but I have heard of such horror stories concerning projects of this kind that I am going to make it a 5. So nice to have a complete house again and better built and better looking than before!

Outstanding service with my mitigation work. Thorough work done like it was their own house. Polite, professional and just a great group to work with.

Our dining room developed a leak on the inside and it stressed me out because I had no idea who to call or what to do. Luckily in my subdivision another house was having a similar problem. I talked with the owner and he devised me to call United Fire and Water to have them perform a leak detection and determine how the water was getting thought the stucco and into the house. When I called April answered, listened to my problem and scheduled Brandon to do the leak detection the next morning. Brandon arrived the next morning on time, did the leak detection and immediately started mitigation. Working with April and Brandon I filed an insurance claim and got the repair process started. My problem was turned over to Project Manager Beau Shamburger. I knew from the first time Beau came out and we discussed my problem that I wanted United to repair my window and I did not need to look any further. The concern that April, Brandon and Beau had for me and their efforts in helping me repair the leak and relieve my stress was outstanding. From my first call to completion everyone I dealt with from United were professional, courteous, and always on time. Because of the help I received from theUnited team, the process that was stressing me out turned out to be fairly easy. If I have a similar problem in the future or have the opportunity to recommend United I will definitely use and recommend them. Jack Brown

My experience with United Fire & Water was awesome. I had water leak damage in master bathroom due to busted pipe in the shower. It left damage to wall and carpet flooring in the master closet. Mr Louis arrived promptly and got the ball rolling by taking pictures and getting an estimate done (thank you Mr Louis). The entire staff and crew was amazing. April Stafford made sure my insurance company had all documentation needed to process my claim (thank you April, excellent job). Beau Shamburger and Kyle Guilbault stayed in contact we me throughout the entire process to make sure everything went well, and it did (thank you Beau and Kyle). I highly recommend this company. They will be the first company I call if needed in the future. Willie & Irene MçCray

We had an unexpected water leak in our kitchen that damaged our kitchen/living room & our insurance agent recommend this company. They have been fantastic! Although we live about an hour away from them, they came out the same day they were called and immediately got to work. Kevin & Brandon did our mitigation and were always professional & went above & beyond. April kept in touch with the insurance & sending all of the estimates. The owners even called to touch base with us. I would highly recommend them to anyone in a similar situation!

I had to help my mother in law with a homeowner’s claim. These people were great. Took care of everything! April made lots of calls and Beau kept both of us informed. My mother in law was so impressed regarding how hard they worked and cleaned up after themselves. I was impressed because they contacted all the companies that needed to do the work and the insurance company approved everything. They did an incredible job. Would highly recommend.

excellent company with quality employees and service. United came in after my rental condo flooded. They cleaned, dried, provided information for insurance companies. They also provided demolition, repair and renovation. They were efficient, pleasant, worked within my budget, and went above and beyond to complete this project quickly and economically. I dealt with Kyle and April on the phone and they were helpful, explained everything and always responded quickly.. Ben was on site for moisture assessment, drying, and monitoring and was pleasant and very helpful. I worked closely with Beau on repairs and he was such a pleasure to work with. He is prompt, dependable and helpful with budget options and decisions. He is very knowledgeable. Leroy did interior finishing work and was also pleasant, accommodating, and did impeccable work. I cannot thank all of them enough for making this unplanned project go better than expected. Highly recommend.

I had a plumbing leak and it was necessary to remove sheetrock to actually find the leak. This repair was contracted through United Fire and Water Co. I was assisted by Kyle, Beau and April. All were very prompt, professional and courteous. The service was completed in a very timely manner and repairs were done within my schedule. I would use them again and recommend them to others. The repairs were also monitored and inspected often. I was very pleased with the outcome of the work. Lois Mayho