[Copy of the Email I sent after receiving my completed all fully correct documents in less than 48 hours! 😁]
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"I must give credit where it is due..
Your Service & Internal Procedures are truly WORLD CLASS:
1. The extremely simple 'Online Name Change Request" process, was laughably quick, smooth & hassle free.
[I spent 2 years as a Mobile Engineer, working for Fujitsu, which was mostly Hardware & Software updates, swap-outs & repairs. Every day was a hassle or 'snafu', so rarely was a day "simple smooth & easy.]
2. Your Turnaround Time' was incredible! Some might say, 'Lightspeed', but would I hasten to say nay, it was even faster than that...
It was 'God-Speed', & NO-ONE can convince me otherwise.
3. Your considerate Customer Service (YES, that's YOU of whom I speaking! 😉)
Following up & just checking ALL the "i's have been dotted, & the t's crossed".
So that's a 10 out of 10 Customer Satisfaction Score, & if it was possible, I'd give you ALL 12 out of 10.
Excellent Work. You have ALL done sterling work. Please pass my compliments & appreciation up the chain of command, as they deserve to be aware that they & their teams are working like a Swiss Watch."