I bought a 22 kw generator from a third party directly after ida. The prices were garbage, but my wife was pregnant so I had no choice but to make sure we were secure for the next hurricane season. The real problem started when I shopped around to find an install.
No one would respond to my calls to install and even turtle said they were too busy initially. I left my name and number and asked them to call me if there was an opening in their ridiculous schedule. Of all of the companies I asked to call me back, Turtle called me at 8am on that Monday morning and said they had an opening. I didn’t even buy my generator from them, but they honored their promise to call me back. Who does that anymore?
We had a 15 min consult over the phone and then they came to do a site visit. Every single person we dealt with at this company was unbelievably professional and accommodating to our schedule and needs.
It took 3 months from permitting to final startup of the unit, but installing a whole house generator after your house has already been built is a nightmare (especially after the supply chain collapse).There are so many factors you don’t consider when doing this and three utility companies have to sign off before you are cleared to operate. Turtle helped us navigate each hurdle and put the best contractors on the job.
I could have paid 20k+ for this job with a competitor, but they got us squared away for a much much better deal. Please do your research before you call any electrician to do this job. If you think it is easy, you have no idea!
I am not from the south, I moved here 4 years ago and I feel like I have been taken advantage of by a lot of local contractors. Turtle is not one of these. They are fair, honest, upfront and hardworking. They treat all of their customers the same and don’t gouge (at a time when it is so easy to do so). Do your research and get quotes, but these guys are amazing. My only regret is that I didn’t buy my full unit with install from them to begin with.
I highly recommend this company for all of your electrical needs. Good and honest folks.