Turf King was quick to start the job, but the quality of the work has been very disappointing. There are visible ripples, seams, tears, and gaps in the turf and the border was not secure. Despite raising these concerns early on, they insisted the job was done and requested full payment. I explained that “done” should include quality workmanship—not just completion.
They returned to fix the border that was supposed to be installed at grade, but their attempt only made the rippling worse. It’s now been over a month, and we’re still waiting for any update or any response back regarding the promised fixes and to do the job properly. Very frustrated with the lack of follow-through and attention to quality. Highly DO NOT recommend!!!