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True Plumb

  • 5
    (142)
True Plumb
Reviews
5 out of 5
(142 reviews)
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Emily Farnsley
a month ago
We have used Zac twice in the past 5 years and both times he’s come in way under other companies quotes and has done the work within a day or even hour of being called we will likely never use anyone else for our plumbing needs. Thanks Zac!
Kay Filler
2 months ago
For years we had the same wonderful plumber, Barry Hancock - so intuitive, so careful, so honest. Unfortunately he has now passed away, so when an upstairs shower began leaking onto the ceiling downstairs, we had no idea who to contact. Somehow my husband learned of True Plumb so looked up their reviews. Wow! They have great testimonials as to the quality of their work. We reached out and Joey (along with helper Zeke) were able to come out the same day. EVERYTHING we had read in their reviews proved to be true - good communication, punctual, professional but at the same time personable, very knowledgeable, and careful to keep our home clean. After a bit of investigating Joey was able to pinpoint the likely cause of our trouble, a 40 year old dry-rotted connection. Joey offered us the option of repairing the ruined gasket, then cutting a hole in the ceiling below to 100% confirm his work, OR after his repair us just touch up the water stain with Kilz and run the shower to see if the water stain reappeared. We decided to go the conservative route, and painted out the area, let everything dry and cure for 24 hours, then just tested by running the shower. We ran it on 2 different days like someone taking a LONG shower. No water stain. Yay! Also no ceiling hole to have to repair. We really appreciated Joey giving us that more simple “testing” option. The price was reasonable, the work excellent. Do yourself a favor and call True Plumb next time you have need of the services of a REAL plumber. I trust you will not be disappointed.
Leon Caudle
a month ago
True plumb was able to solve my problem right away, which other companies had tried but was not able to. And as a bonus I was very happy with their price,. I highly recommend them!
Kelley Ridley
4 months ago
We had a great experience with True Plumb. They were prompt, courteous, and clearly knowledgeable about their work. They quickly diagnosed the issue, explained everything in a way that was easy to understand, and had the problem fixed in no time. The quality of the repair was excellent, and the pricing was very fair. They even offered to fix another issue that I hadn’t even inquired about! Will definitely recommend them & will call back if future issues arise.
Pat Frost
2 months ago
We are very grateful for the quick service and friendly technicians. We were 2 days away from a predicted ice storm when we called. We were put on the schedule for the next day and the guys showed up right in the window of time we were given. They solved our problem quickly and checked out all the related equipment also. If we need service again, we know who to call!
Tim Rogers
5 months ago
FANTASTIC! PROFESSIONAL! RESPECTFUL! We had our water heater replaced, and the team from True Plum did an absolutely outstanding job. They were polite, professional, and very respectful of our home. Everything was done efficiently and with great attention to detail. They explained the process clearly, completed the job on time, and left everything spotless. It’s rare to find a company that combines skill, professionalism, and genuine courtesy like this. I highly recommend True Plum for any plumbing needs!
Scott Hufnagel
4 months ago
I had my annual service done on Navien tankless water heater. I had not had the annual service done since the installation. I was extremely pleased with the service performed by Brian and Scott. This is my first tankless water heater. I was present during the entire service and asked a lot of question do to knowing very little about tankless water heater. Both Brian and Scott were knowledgeable, professional, polite and patient with all my questions. I would highly recommend this company for any of your plumbing needs, and I will be using them for my needs in the future!
Kaeler davidson
6 months ago
The team at True Plumb exceeded our expectations! We had a leaking water heater, and they came out the very next day to replace it. They also installed a new water hose bib and repaired our leaking kitchen sink. Their work was prompt, professional, and they cleaned up thoroughly afterward. I highly recommend True Plumb for anyone in need of reliable plumbing services!
Jim Lewis
5 months ago
I was recommended True Plumb by a friend who has worked for years in home repair. He had just learned about True Plumb and, after a small project, hired them to plumb his new kitchen. My experience was also excellent. From the moment I contacted them, they consistently replied quickly and were promo in making an appointment. A team of two plumber showed up and were a pleasure to work with. They were respectful and throughly investigated and explained my plumbing issue. Even though my faucet was older they were able to research and find the part needed without having to do the extensive repair of a new one. From start to finish they were top notch.
chris dover
a month ago
They showed up on time and resolved the issue in a timely and professional manner. Joey and Zeke were courteous,thorough and I would recommend this company to anyone and everyone.
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