Did a great job at a fraction of the price of the big companies. Answered my call late last night and was able to come out next day (and on time, which is rare for contractors). The website doesn't exactly fill you with confidence and it would be nice to get a text or something to let you know he's on his way, but you won't be disappointed with the service. He was fast and knew exactly what to do from start to finish. If you have a grease clog, Richard is the guy to call for sure - don't spend 3 or 4 times the amount with a big company for the same results.