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Tropical Nails & Spa

  • Nail Salon in West Jordan
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  • 4.3
    (498)
Tropical Nails & Spa
Reviews
4.3 out of 5
(498 reviews)
4.3
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Aurora Hugli
Edited a week ago
Everytime I have came to tropical nails I west jordan, it has always been easy to get there, always kind, patient, Nd always have America/ Britain's got talent. 100/10 would go for more. Yen, she's patient snd kind. She doesn't get mad when I struggle with her accent, I love her. Honestly, the best priced, cleanest, calmest, and best customer service I've had.
Alan Padilla
a month ago
I get my nails done by Anna, she and the staff there are very friendly and professional. Perfectionists and really takes her time, she really preps the cuticle and it makes all the difference in the world, makes the growth of the nail last longer. Also very reasonably priced, she pays attention to what the customer is asking for.
Angela
4 months ago
My experience at Tropical Nails was wonderful! The salon is clean and has a relaxing atmosphere. My technicians were gentle and meticulous, and my nails and toes look perfect. There was no feeling of being rushed, and they listened carefully. Definitely coming back! :)
P T
3 months ago
I went in about 2 weeks ago for a soak off and a clear gel application and instead the lady seemed to be in a rush (she was the only tech and they were closing in an hour). She took a plastic nail and wedged it between my natural nail and acrylic and pryed it off. This caused a lot of damage to my natural nail and hurt very bad. I didn't know this was an allowed technique. Then she added a clear top coat down the middle of each nail, not even covering the whole nail. Another customer came in while I was doing my nails and the nail tech left me to fan my own nails while she took care of the other customer with such care. It was very rude that nothing was communicated with me. After waiting for half an hour for her return she said I was done. She charged me $15. $10 for tearing my acrylics off and $5 for the top coat. I told her I'm sorry but the top coat wasn't even covering my whole nail then she told me I needed a manicure and that it would be around $55. At this point I'm very annoyed by the service already rendered and the wait overall. I would not recommend this place to anyone I know. My nails at the end of the service was torn up and bumpy and layered with a top coat that didn't even cover the whole nail. Smh The only reason I waited this long to post a review was because I was so irritated.
Emily Horlacher
3 months ago
Tropical nails and spa is the best for pedicures! Best pricing I have found and they do such a great job. Great color selection. It’s always so relaxing! They take a lot of time and care to make sure everything is right!
Julia Divkovic
4 months ago
I came in an hour before closing just for an acrylic fill. The lady that helped me seemed confident she could help me. She tried convincing me to keep the length of my nails after I told her I would like them shorter multiple times. After she filled them she started shaping my nails and I can’t even begin to explain how horrible the shaping looks… I ended up leaving without having her finish them, I asked her to please not paint them because I ended up having to go home and reshape all of the nails. I have never once left a nail salon without allowing the nail tech to finish my nails until now. It seems she was just rushing through my set to get me out of the door and it shows. I shouldn’t have to leave a nail salon and go home and reshape and finish my nails the right way.. I definitely don’t recommend this place… (All of my nails looked like the photos or worse.. every single one of them).
Branden Craghead
3 months ago
I started getting pedicures last year with my girlfriend, and guys, it's amazing! Absolutely worth it! Tropical Nails did a wonderful job for a really good price! Go check them out!
Jennifer Briden
Edited a year ago
Had an appt for a full set of hard gel nails. I had a set of Iluminary gel on and they I was not happy with them, so I was hoping for a better looking set of nails. The kid that did my nails didn’t know how to apply the gel and they turned out terrible and worse than the first set. My nails dip rather than curve, the polish is messy, the cuticle areas are rough and uneven. Will be looking for another salon to get these removed. Such a waste of money. I had high hopes as this place has great reviews 😑 Update: 11/26/24 - after being told by the manager that I would get a full refund, someone else stepped in and said that I would only get half of my money back. He claimed that there is a policy posted on a wall in the salon that states, once you leave you can't get a refund. That policy was not pointed out to me, nor discussed. I included pictures of the nails and he still would not budge.
Lauren Howard
a month ago
This salon is so wonderful! They were fast and did a fantastic job! Their prices are also really great. I needed a quick pedicure before going on vacation and they took great care of me.
Allyson Lopez
3 months ago
The lady’s are really gentle and kind, I asked for a pedicure and pretty much they are one of the best pedicures I’ve had in such a long time. I play soccer so with how soft and gentle they were it felt so amazing. These ladies are always here working their butt off and I give them 5/5 amazing experience. I will definitely be coming back !
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