The overall actual tow was amazing. The guy was quick, efficient, nice, knowledgeable and didn’t make me feel ‘stupid’. He gave a 45 minute arrival time frame and he did arrive in that time frame.
but when I found out/realized not only did they double the pricing to winch the vehicle up an icy driveway on a hill $206!!! But then I also found out/realized when he went to leave, it’s like a smaller one man/family towing company. Trent is the one who came to do the job, there’s no WAY it cost $206 to winch my vehicle off an icy driveway not even in a ditch , on a hill the 15-20ft up to the main road. do I think it’s right to double the price because it’s a bad morning weather wise and you know it? Absolutely not. Did the guy do a good job at the actual ‘job’ ? Yes, and efficiently as well. But would I recommend calling? Nah, not if that’s the way the presumably owner of the company (what’s the likelihood Trent’s towing has both the owner named Trent AND a driver with the same name) decides is a good business practice: jacking the price up because he can weather wise. I just left from doing business with Trent feeling taken advantage of, overcharged, and kinda disappointed.
I digress tho.