They are overly welcoming that feels like they are going to scam you. Also they are bugging the client too much, texting, emailing, even sending mail to your house, multiple times! The first time I went there they made a mistake in my invoice and I told them on the spot, this does not sound right they said no it is correct, then I did the break down and showed them that they charged both me and my insurance so I had to go again for their mistake.
Yesterday I went again with my 5 years old kid, she is in the other room, I am in the different room, exam and cleaning finished, at the reception I saw the amount that I need to pay is again high, I look at my invoice, they did polishing which is not covered for my 5 years old kid without asking me. My previous dental office which unfortunately I left because of moving from that town, were always asking me and explaining any work that needs to be done for me.