Townsville Funerals, Cremations & Crematorium

If I could give 20 stars, I absolutely would! 🌟 I want to sincerely congratulate the new owner of Townsville Cremations for the truly exceptional, compassionate, and professional funeral service provided for my daughter. From beginning to end, everything was handled with care, warmth, and genuine respect. Nothing was ever too much trouble, and the compassion and dignity shown to my wife and me were simply beyond belief. We had used this company in the past and, to be honest, found the experience only average — so we were a little hesitant to return. However, during a visit to Brisbane for another funeral, I happened to speak with a funeral director who told me that a good friend of his, Robin Drury, had recently purchased Townsville Cremations. He said, “If I ever had the choice, I’d want Robin to handle my own funeral.” After witnessing the outstanding service Robin and his team provided, I can say without hesitation — he was absolutely right. Every detail was handled flawlessly, and the kindness shown to our family turned one of life’s hardest moments into something deeply respectful and comforting. Thank you, Robin, and the entire Townsville Cremations team — you have restored our faith and set a new standard of excellence. Ashley

Just lovely service from all staff, and so helpful, supportive and understanding. Nothing was too hard or a problem. Plus we chose them for the low emission greener cremation option that uses water instead of fire. Mum never liked the idea of cremation. That meant a lot to us. AND they organise for two trees to be planted for reforestation of the Daintree rainforest. As a family that has loved nature and camping and boating all our lives this struck a chord. We loved this so much we purchased an extra 88 trees through the reforestation company and you can even go and participate planting. Highly recommend this business!

Everyone at Townsville Funerals — Kylie, Natalie, and Beau — showed the utmost professionalism, care, and compassion. We were guided with thoughtful options and kind words of support throughout. In such a difficult time, every detail was handled with grace and precision, both at the funeral and the reception. Kylie, as celebrant, was truly exceptional. There is nothing we could have wished for that was not already provided. Thankyou

Heartfelt thank you from myself and family. The whole process was made so much less stressful thanks to Kylie and staff. A beautiful service and the way you wound mums life into a beautiful poem was amazing. Very grateful.

This company is amazing. Since Robin Drury has taken over the professionalism has increased 500% After our last funeral with this company I was reluctant to use them again until a friend mentioned that there was a new owner. This will now be our funeral company of choice. Siaatasi

Townsville Funerals and Cremations did an absolutely wonderful job for my family in our journey to saying goodbye to our loved one. Allen is a credit to this business and will forever have my gratitude.

The staff are so beautiful. They make a difficult time in a family's life less stressful, with their understanding and wonderful options for your loved ones goodbye. Kylie and the team were amazing and made our last goodbye with our mum so beautiful. I will be forever thankful for the easy process of planning mums goodbye. Much love ❤️

We entrusted This amazing company with the final goodbye of my Step Father. To say they were wonderful doesn't even cover it. The care, compassion and attention to detail was all wonderful. Dealing with Alan and the rest of the staff was seamless... They carefully handled everything with the utmost level of respect. Thank you so much for everything you did to help my Mum and all of our family. It was so wonderful to farewell Syd in the Gentle way as well. Sincerely Faith Olsen

This is a wonderful place to farewell your loved one. The Gentle way is wonderful my wife of 56 years was at rest no pain that she has suffered . Thank you so much Townsville Funerals .

It’s always hard dealing with deaths of loved ones and it’s the insurance companies and big corporations that hurt us the most in these times with their fine print garbage and loopholes, which has been my experience with mums death recently. However the team at Townsville Funerals, especially their beautiful management have made this experience so much easier on us. They are so compassionate and supportive and understanding during these difficult times. They have gone above and beyond for my mum and my family and have made this experience as smooth and comfortable as can be. I couldn’t have asked for a better service and kinder people dealing with my mums remains. I 110% highly recommend this funeral practice for anyone who has lost a loved one and is looking for a kind, reliable, compassionate service. Thank you for taking care of our family. We are forever so thankful.