I honestly can’t thank Towing Outwest enough. I knew my alternator was on its last legs, but I didn’t expect it to give out on my way to work. I broke down, completely frazzled, and had no idea what to do. After several failed calls trying to find a tow truck, a friend of a friend called this driver for me—and thank goodness he did.
He arrived super quickly and was calm, kind, and incredibly helpful. He gave off major “dad energy”—protective, reassuring, and just what I needed in that chaotic moment. He went out of his way to make sure I was okay and my car got the care it needed.
He even had me call a mechanic he knew (specialising in alternators) while we were driving. He coordinated everything on the go and got me in for an alternator change immediately. From the time I broke down to being back home, it only took 2.5 hours—and that included towing, repair, and getting me safely home.
This was my first time breaking down, and I was a mess—but he made it bearable. You don’t meet people like this every day. Total legend. 1000% recommend.