About
Tow hrs - 24/7 365 days
Shop hrs - 9am to 6pm
Impound lot - appointment only
Our facility welcome anyone who is in need of towing and repair service. Due to the high call volume if you are calling regarding your impound vehicle, please call 911 first, check with them which company towed your vehicle first before calling us. We are a privately owned company, our company tows only on request.
Have wonderful day!
Thank you
Contact us
Insights
Accessibility
Wheelchair accessible entrance · Wheelchair accessible parking lot · Wheelchair accessible restroom · Wheelchair accessible seating · Amenities
Gender-neutral restroom · Payments
Credit cards · Debit cards · Reviews
3.2 out of 5
(172 reviews)
3.2
5
4
3
2
1
Tracy Henry
Edited a month ago
Beware, deceptive practices designed to trap you. CHECK EDIT AT BOTTOM.
My Chevy truck failed to start literally across the road from this shop at the Hyundai dealership. I suspected it was a bad starter. I called MEPE auto care on a Saturday and they said they'd be happy to push it across the road on Monday and repair it for FAR less than the Hyundai dealership wanted to charge. Well, it turns out the MEPE auto care rents space from Toufong Towing, which I didn't know when I walked into Toufong's main office on Monday. So, I point out the window to show him my truck and he says "No problem, I'm sure we can beat the dealership's price." Then he proceeds to load my truck on a flatbed tow truck just to get it across the street and says "Don't worry, the cost of the tow is free AS LONG AS WE DO THE REPAIRS." What? Why would you even think about charging me for a tow across the street? MEPE then pulls up while Toufong is loading my truck and says "Were you the guy I talked to on Saturday?" That's when I realized I messed up. I thought, well, Toufong will probably be cheaper than the dealership anyway, so I apologized to MEPE as Toufong brought my truck across the street on a flatbed. Now I know why he didn't just use a tow rope or a pusher car though, SO THAT HE COULD USE THE $125 TOW CHARGE TO HOLD ME HOSTAGE. He ended up quoting me the same price as the dealer! MEPE would have been HALF the price. He also said it would be done the same day. It wasn't.
Do NOT give these people your business. If you want to work with MEPE, call them when you get to the shop. DO NOT GO IN TO THE SHOP OFFICE.
EDIT: It gets worse. Part of their high cost was the OEM GM starter they insisted on putting in. Guess what? It was a remanufactured aftermarket starter. THAT'S STRAIGHT FRAUD!
joe vang
3 months ago
Great value for the price. They were professional, detailed, and did excellent work. Place was very clean not like other shops. Owner Fong was wonderful to work with and knowledgeable. Highly recommend and I’ll definitely be back!
About
Tow hrs - 24/7 365 days
Shop hrs - 9am to 6pm
Impound lot - appointment only
Our facility welcome anyone who is in need of towing and repair service. Due to the high call volume if you are calling regarding your impound vehicle, please call 911 first, check with them which company towed your vehicle first before calling us. We are a privately owned company, our company tows only on request.
Have wonderful day!
Thank you
Insights
Accessibility
Wheelchair accessible entrance · Wheelchair accessible parking lot · Wheelchair accessible restroom · Wheelchair accessible seating · Amenities
Gender-neutral restroom · Payments
Credit cards · Debit cards · Contact us
Reviews
3.2 out of 5
(172 reviews)
3.2
5
4
3
2
1
Tracy Henry
Edited a month ago
Beware, deceptive practices designed to trap you. CHECK EDIT AT BOTTOM.
My Chevy truck failed to start literally across the road from this shop at the Hyundai dealership. I suspected it was a bad starter. I called MEPE auto care on a Saturday and they said they'd be happy to push it across the road on Monday and repair it for FAR less than the Hyundai dealership wanted to charge. Well, it turns out the MEPE auto care rents space from Toufong Towing, which I didn't know when I walked into Toufong's main office on Monday. So, I point out the window to show him my truck and he says "No problem, I'm sure we can beat the dealership's price." Then he proceeds to load my truck on a flatbed tow truck just to get it across the street and says "Don't worry, the cost of the tow is free AS LONG AS WE DO THE REPAIRS." What? Why would you even think about charging me for a tow across the street? MEPE then pulls up while Toufong is loading my truck and says "Were you the guy I talked to on Saturday?" That's when I realized I messed up. I thought, well, Toufong will probably be cheaper than the dealership anyway, so I apologized to MEPE as Toufong brought my truck across the street on a flatbed. Now I know why he didn't just use a tow rope or a pusher car though, SO THAT HE COULD USE THE $125 TOW CHARGE TO HOLD ME HOSTAGE. He ended up quoting me the same price as the dealer! MEPE would have been HALF the price. He also said it would be done the same day. It wasn't.
Do NOT give these people your business. If you want to work with MEPE, call them when you get to the shop. DO NOT GO IN TO THE SHOP OFFICE.
EDIT: It gets worse. Part of their high cost was the OEM GM starter they insisted on putting in. Guess what? It was a remanufactured aftermarket starter. THAT'S STRAIGHT FRAUD!
joe vang
3 months ago
Great value for the price. They were professional, detailed, and did excellent work. Place was very clean not like other shops. Owner Fong was wonderful to work with and knowledgeable. Highly recommend and I’ll definitely be back!
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