I was introduced to TLS when they took down a diseased elm on my property on behalf of the city. Since they were going to be on the property anyway, I'd asked for a price to take down two other trees in the same yard. They said something like "we'll call you with a price when we're onsite". Since I would be working out of town when they arrived, I took down the car shelter under the two additional trees to make everything nice and easy. They didn't even bother to call. So. . . If you're a private citizen looking to have tree work completed, I'd encourage you to consider other, better reputed tree services. They got two stars instead of one , because at least the work they did on the diseased elm (for the city, a customer they actually cared about), was respectable. As a private note to TLS, thanks for wasting my time. I'm really enjoying reassembling the car shelter.