I stopped by May 18 to have my left hearing aid checked because I couldn’t hear. I did not have an appointment, but the office saw me within 5 minutes. showed me where the left hearing aid had been clogged. Valerie cleaned both hearing aids. It only to a few minutes plus a little extra instruction on how to insert each hearing aid properly. gave me a nifty leather bound 2026 calendar! Total Hearing is the best place to purchase hearing aids. Everyone is very nice, helpful , and knowledgeable. I was not charged anything !