I think everyone at Total Hearing Care is very personable and professional !! They care about service and spend whatever time you need !! I recommend Total Hearing CareI especially want to thank Dr Redman Lisa and Tonya !!All 3 of these ladies has made my hearing problems so much better !! It's a pleasure to see them I'm always better with my hearing !! I've been coming here over 10 years !! They are always helpful !! Go out of their way to help me!!