Verified

Toronto Foot Clinic & Orthotic Centre

  • Medical Clinic in Toronto
  • Closed
  • 4.6
    (338)
Toronto Foot Clinic & Orthotic Centre
Reviews
4.6 out of 5
(338 reviews)
4.6
5
4
3
2
1
lucas kunicyn
2 weeks ago
I had an appointment at end of October with Dr Ostadmirzael. I went in because I had foot pain following a lot of running. He proceeded to look at my foot for maybe 10 seconds, said it’s plantar fasciitis and then proceeded to try and sell me orthotics the entire time. He did not show any care for my injury or give me any advice for treating it. Clearly just trying to make more money selling me orthotics. Very poor level of care and unprofessional. Please don’t go here. There are many better foot clinics where they actually care about you and help you get better, and not just care about the money.
Idalette
Edited 3 months ago
Unprofessional and unfair — do not recommend. I booked an appointment with Dr. Adrian Wong at the Toronto Foot Clinic after not being a patient for several years. The receptionist acknowledged this twice in the automated booking system and sent me intake forms, which I completed. On the day of my appointment, I went to the location I had attended in the past on Bay Street, only to discover the clinic had moved. At no point was I directly informed. I called the office multiple times and left a voicemail explaining the situation, but no one called me back. (The photo of the clinic on Google Reviews is still the old location I wen to to.) When I finally reached someone, the receptionist said the new address was in the confirmation email and that the move had been two years ago — with no apology. Burying such an important change in an automated email is not sufficient, especially since they knew I had not been a patient in years. Despite this, I was charged a $110 no-show fee for an appointment I could not attend due to their failure to communicate properly. It feels like the automatic system was used as an excuse not to speak with patients directly. This was punitive, unprofessional, and completely unacceptable. At no point in the last 2 years did I receive notice of the clinic moving, although I have always had the same contact information. And I certainly did not receive an apology for the convenience or an alternative appointment, just an immediate charge for an appointment that I missed because of lack of communication on the clinics part, and my their dodging of communicating with me. I strongly advise you do not book with this clinic — The unprofessional receptionist will not give you any information, especially if you are new.
Ena Currie
2 weeks ago
As I was a new client, Caroline introduced herself upon my arrival, after which we had a lively and pleasant treatment while she efficiently improved the look and comfort of my feet. She suggested a very helpful add-on to my shoes to enhance comfort while walking. Thanks, Caroline, see you soon. Ena Currie
Martin Ma
3 months ago
I’d like to book an appointment over the phone. The receptionist strongly recommended me to send her an email to book an appointment. She would like to reply to my email with all the available time. There is no problem for how they conduct their business, but just very weird for stopping me book an appointment through the phone. They could have asked my availability over the phone like other businesses. Why not?
Geopat
3 months ago
Dr. Jamie is awesome. So friendly and upbeat. 5 stars for him. Also, if you’ve ever heard the term ‘Gen Z stare’ but weren’t sure what it meant, one of the receptionists here delivers a textbook example every time you walk in. Keep an eye out for it for a little cultural education. Fun times for all!
Kris Vardy
a week ago
Amazing service here Dr Sekhon is great at what he does and very fair to patients. I would highly recommend this place to anyone. If could give 10 stars I would for sure.
Sarvnaz Afrouznia
2 months ago
I recently visited Toronto Foot Clinic & Orthotic Centre for custom orthotics and had the pleasure of being assisted by Dr. Iman Ostadmirzaei. He is extremely professional, knowledgeable, kind, and truly cares about his patients. He explained everything clearly and guided us through the process with patience. I am very satisfied with the service I received and highly recommend this clinic and Dr. Iman to anyone in need of orthotic care.
Susan Banga
2 months ago
Was seen by Iman for a black toe issue. He addressed the issue quickly and was so friendly- he even reduced the thickness of my toe so I would be able to continue to run comfortably. Definitely seeing Iman for this made my recovery faster.
ericka masse
2 months ago
Caroline is fantastic and truly made up for another traumatic experience from a previous visit. If you can choose to go to her, highly recommend as she is patient, highly knowledgable and encouraging during what other wise is not the most pleasant interaction.
Angad Singh
2 weeks ago
Firstly , thank you so much for the surgery. Jamie Is the best , best and best doctor, he did my treatment very friendly and safely, I recommend everyone to visit there . Thank you!!
Loading…
This site uses cookies from Google to deliver its services. By using this site, you agree to its use of cookies.