TopTech Electric & Plumbing

Job was to rewire four existing ceiling 4' two tube T-8 strip fixtures from fluorescent to LED. Remove four ballast and install 8 new 4' Keystone LED bulbs. Total bill was $1,381.17. I was charged $197.31 per bulb. Keystone 4' Direct LED bulbs cost about $10.00 on web. Basically, labor charges would be $1,300 for about two hours of work. Received quote last year to do this same work for $625.00 from similar Electrical/Plumbing company. Work done by tech was very good. I have a really problem with price charged. If not for the pricing, I would have rated company higher. I would not recommend this company due to pricing. Review Update 7-9-26 3:30 pm: I was contacted today shortly after posting my initial review by Mike White, president of the company as he was very concerned about my review. Mike was very open to reviewing my concerns and explaining to me his company's customer focused philosophy. We had a very good conversation, and he was able to understand and address my concerns. Mike indicated that he will be making adjustments to the billing based upon my input. I really appreciate Mike reaching out so quickly and his willingness to listen to his customers. I will keep his company on my list for future project and repair work.

Great guys. I appreciated the communication. Right from the onset of the appointment I was kept informed of arrival times and who would be coming. When the techs arrived they were friendly and courteous. These guys humanized the process by keeping things light and conversational; spending time talking casually about everything from my son's basketball journey to father's playing with their kids. That's the kind of home style grass roots neighborly approach I appreciate. Transparent. The tech took me along with him during discovery mode instead of hiding things away to fully and truthfully expose the issues. Now that's worth the price of gold. The one thing that stood out to me was something the tech said in casual conversation.."I'll tell you a lot of things, but I'll never lie to you" when he was discussing the issues. He backed that up with full transparency. Where they the cheapest in town, no. Where they the most expensive; not even close. What they were and remain to be is an honest, upfront, fully transparent and neighborly company. Nope, I'm not a paid sponsor. I'm a customer who paid for service. What I got in return is a company that I'll recommend in a heartbeat and will hopefully NOT be doing business with in the future haha...it means something has gone wrong again... But a company I will absolutely do business with from now on when necessary.

Was greeted by a very polite and professional receptionist, Michelle. They responded quickly and had an electrician named Blake at my house within an hour. Blake was very knowledgeable and did an excellent job explaining my problem, different solution options, as well as anticipated costs. I was very pleased with my experience with this company and would recommend them without reservation.

My electric outlet in the attic was sparking and cut off power to my air-conditioning on 4 July. It was very warm that day. They came out the next Monday and fixed it very quickly. I took the recommendation and had new breakers put in (the whole breaker box was not necessary) because the breakers should’ve tripped with the event in the attic. The new breakers were installed the next day. I’m very happy with the service and it will be my go to on electric needs.

After 5-7 estimates to have some electrical work done we found TopTech Electrical to be the most reasonable and professional. Mark B. came out to evaluate what was needed and explained all options. The follow day, Hector A. and his apprentice showed up on time. Reviewed the work requested, communicated the process and approximate time it would take them. Hector is a great communicator, and kept us up to date as they completed different stages. He on a few occasions stopped to show their progress and check to ensure we were satisfied to that point. Overall, very happy with the professionalism displayed, the communication and focus to complete the job in a timely manner without disrupting my business activities. Thanks to Hector, his apprentice, and Mark. A great experience. Highly recommended! Rich - SheepDog DesignZ

I cannot say how professional and honest this company is. They went well above and beyond to help me out. First they came out very quickly. Their prices are very reasonable and didn't try to up charge. Dakota was my tech and is very friendly and knowledgeable. Got the job done quick. The service supervisor Cornell came out and talked with me and is a top notch guy. I will never call any other plumber. I highly recommend you call only Top Tech for any of electrical or plumbing needs.

This is my first time using Toptech Electrical and Plumbing services. After requesting a quote online, Elise reached out the same day to schedule the service. I reached back out and Francis was able to reschedule an appointment for the same day. Ian , the technician, arrived on time. After explaining the issue, he quickly diagnosed the cause and provided an immediate solution. Ian resolved my issue the same day & at a fair price. He also provided a solution to prevent the issue from reoccurring. I am thankful to have come across TopTech and will use them for future services, if needed.

​UPDATE: The owner reached out to me personally to apologize and explain the situation. He admitted there was a breakdown in communication, took my feedback seriously, and explained how he plans to use this to improve their scheduling workflow. He even offered a gift card to make things right, which I declined because I truly just wanted the communication issue addressed. I really appreciate a business owner who takes accountability and uses negative feedback to get better. Raising my rating for the excellent customer service and honesty after the fact. ​Extremely disappointed with the lack of communication and professionalism. I called last night and scheduled an urgent appointment to replace the breaker for our AC (confirmed by an HVAC tech that old breaker was the issue). I was given a timeframe of 8:00 AM to 12:00 PM today. By noon, nobody had reached out. When I called to check in, I was told someone would be there "soon." By 1:30 PM, they still couldn't give me an actual arrival time. The last person I spoke to was completely unapologetic about the issue. ​There is clearly a major communication issue between scheduling and the field technicians. Because they weren't honest about their availability, it delayed getting a critical issue fixed and made me look completely unreliable to my tenants, whom I had assured someone would arrive by noon. I ultimately had to scramble to find another company. Would not recommend if you have an urgent repair.

Collier was absolutely amazing! From the moment he arrived, he was friendly, courteous, and made me feel confident that everything was in good hands. He took the time to explain what was going on, answered all of my questions, and never made me feel rushed. It’s rare to find someone who is not only incredibly knowledgeable but also genuinely cares about providing great customer service. You can tell Collier takes pride in his work. He was professional, honest, and went above and beyond to make sure everything was working properly before he left. I truly appreciate his kindness and the peace of mind he gave me. If every service technician was like Collier, customer service would be on a whole different level. I would gladly request him again and highly recommend him to anyone. Five stars without hesitation!

Had a great experience with the guys at Top Tech! They installed a 220V connection for my wife's Tesla and did it fast and at the lowest rate. They even answered the phone late on a Friday and helped me make sure all of the parts I had already ordered were up to code, without trying to sell me their own. Great guys and professional job! Highly recommend!