TopTech Electric & Plumbing

Job was to rewire four existing ceiling 4' two tube T-8 strip fixtures from fluorescent to LED. Remove four ballast and install 8 new 4' Keystone LED bulbs. Total bill was $1,381.17. I was charged $197.31 per bulb. Keystone 4' Direct LED bulbs cost about $10.00 on web. Basically, labor charges would be $1,300 for about two hours of work. Received quote last year to do this same work for $625.00 from similar Electrical/Plumbing company. Work done by tech was very good. I have a really problem with price charged. If not for the pricing, I would have rated company higher. I would not recommend this company due to pricing. Review Update 7-9-26 3:30 pm: I was contacted today shortly after posting my initial review by Mike White, president of the company as he was very concerned about my review. Mike was very open to reviewing my concerns and explaining to me his company's customer focused philosophy. We had a very good conversation, and he was able to understand and address my concerns. Mike indicated that he will be making adjustments to the billing based upon my input. I really appreciate Mike reaching out so quickly and his willingness to listen to his customers. I will keep his company on my list for future project and repair work.

Great guys. I appreciated the communication. Right from the onset of the appointment I was kept informed of arrival times and who would be coming. When the techs arrived they were friendly and courteous. These guys humanized the process by keeping things light and conversational; spending time talking casually about everything from my son's basketball journey to father's playing with their kids. That's the kind of home style grass roots neighborly approach I appreciate. Transparent. The tech took me along with him during discovery mode instead of hiding things away to fully and truthfully expose the issues. Now that's worth the price of gold. The one thing that stood out to me was something the tech said in casual conversation.."I'll tell you a lot of things, but I'll never lie to you" when he was discussing the issues. He backed that up with full transparency. Where they the cheapest in town, no. Where they the most expensive; not even close. What they were and remain to be is an honest, upfront, fully transparent and neighborly company. Nope, I'm not a paid sponsor. I'm a customer who paid for service. What I got in return is a company that I'll recommend in a heartbeat and will hopefully NOT be doing business with in the future haha...it means something has gone wrong again... But a company I will absolutely do business with from now on when necessary.