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Top Hat Chimney & Roofing

  • Chimney Services in Springdale
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  • 4.6
    (256)
Top Hat Chimney & Roofing
Reviews
4.6 out of 5
(256 reviews)
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Jon Phillips
2 months ago
Outstanding organization to work with. Representative was early to his appointment, but called ahead to ensure it was okay. Got a text from their office confirming the appointment and also got a text with a picture of the tech that would arrive, for additional security. They were efficient and courteous. Top Hat is top notch and I couldn’t imagine using another company for my chimney needs.
Sonna Guinn
3 months ago
Top Hat Chimney recently replace our roof due to hail damage. They were VERY professional and provided excellent workmanship in a timely manner. They provided a very reasonable estimate and once the contract was signed, they did everything they said they would and more. I would highly recommend this company
Regina Boatright
a month ago
Have used 'Top Hat' faithfully for over twenty-five years. This year will sadly be the last... Felt like I was at a car mechanic trying to make his bills for the next six months...off my invoice! Nope, nope, nope. They made the 'lifetime' repairs three years ago, and they recommended them again today for safety. I will be getting another opinion, thank you. Next time, Sir, please check the addresses for tickets, not just the name. We rotated the expense, and it was under a different name.
Drea Yomo
3 months ago
Ezra C. Was very thorough and answered all of my questions and explained in detail of his findings. He was courteous and well communicated prior to and during inspection/cleaning. I know very little about fireplaces so it's important to have someone that is thorough and takes the time to explain things to their customer. I would recommend this company for your fireplace/chimney maintenance/repair needs. Thank you Top Hat and Ezra for being truly professional in what you do.
David Keenen
2 months ago
I’ve used these people to inspect my flue and stove pipe every year but this year took the wood stove out to install a pellet stove. I found two holes in the stove pipe inside the house and it’s a miracle the house didn’t burn so I would not trust the reports they do. I called to report it to them in case they had a problem with a camera or employee but have not got a call back. Be careful. Update review. Was contacted by owner Jake and made him aware of the issue. He was very professional and courteous. Occasionally things just happen and can't be explained. He was very concerned and Im sure is already checking things out so this doesn't happen again. Thanks
Caleb Hutcherson
a month ago
Elijah was very helpful! We highly recommend Top hat for all your fireplace and chimney needs!
Sterling Tucker
3 weeks ago
Quick professional service on the same day I called! I can't say enough about how impressed I was with Elijah, my service tech. This is a local family owned service that has expanded from just chimney sweep service to full fireplace service. Call Top Hat!
Daniel Rhodes
3 months ago
I have been using Top Hat for my fireplace cleaning/inspection for 6 or 7 years now and have always received very professional interaction with the employees and received quality work performed. The PDF showing the work performed and the status of my equipment is very nice.
Fitness_biker
a year ago
Top tier contractor. Evident by how long they have been in business. Exceptional experience, and in my case made the impossible happen. Ran a flue from my basement to the roof - about 50 feet to help me get rid of old ventless fireplace. Second time I hired them. See that review too. Second time I’ve been more than pleased.
Steve Dixon
4 months ago
Everything was handled very professionally from start to finish. We were well informed in each stage as all the repairs were taking place. I would highly recommend top hat.
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