I contacted TJ about a week and a half before Christmas Eve to schedule transportation for our employees in Winter Garden to Brooksville (roughly 1 hour and 15 minutes apart) as a round trip for a company Christmas Party. The drivers were on time for each trip. The first driver had to turn back around, after about 15 minutes in his trip back, because an employee's phone fell in the vehicle. The driver was contacted and the phone was returned with professionalism.
It was pricey compared to an uber or lyft, but we had troubles with both before not even mentioning that neither allow actual appointments to be made. TJ saved us from a headache, last minute panic, and provided peace of mind. During this process, TJ was prompt on returning miss calls, courteous, and professional (as were the staff).