I first met Claire when I contacted her for help with a rescue we had adopted. She called to our home and discussed any issues that we had with Patches and set a plan ahead with all the family , when she left we felt much happier. I decided to continue with Claire and met for one to one sessions walking Patches to try and help me understand his reactions to other dogs . This was going really well and I was growing in confidence with Claire’s help in handling Patches. Then lockdown happened! As with a lot of pets Patches behaviour deteriorated, Claire was there throughout keeping in touch , always there with support and advise. Unfortunately Patches became very nasty with our families pets and we as a family had to make the heartbreaking decision to contact the rescue centre and they took him back so they could work with him with their dogs there. Again Claire was there throughout the process, going above and beyond really , always at the end of the phone with love and support. I would not hesitate to recommend Claire , her professionalism is amazing but more than that she is honest and definitely has the personal touch .