We were traveling through the Knoxville area with our 3 year old Brinkley Z3100 and had been having intermittent hot water heater issues for a few months. Kevin was able to order and replace the unit in a timely and efficient manner. He was very knowledgeable , on time, capable, and courteous. If you are in the area and need any RV repair services, I would highly recommend Time in Season Mobile RV Repair!!!