I wasn't having any problems, but I wanted to replace my aged electrical panel that had seen much better days and which had been modified a bit over the years. Jon and his crew at Timber Creek Electric came recommended by two people I know who had gone with him for their panel replacements and I'm glad I listened. Jon answered my inquiry right away and he came out for an estimate much faster than I had expected. He gave me three estimates depending on whether I wanted a basic replacement or whether I wanted to go with additional upgrades, without any pressure or scare tactics. I picked the level I wanted and he was able to get me scheduled for just a week later (this service is weather-dependent because there's also outside work). Jon and crew showed up on time and ready to work, and work they did. Along the way, some electrical issues were found that required some additonal work and supplies and Jon explained them to me before starting on them. Jon could have soaked me, but the upcharge was very modest and more than reasonable (I'm not sure that it even fully covered the additional supplies). I'm sure every house is an individual case, but they got the panel, fixes, and upgrades done in about 7 hours and they did an outstanding job of cleaning up the site. The panel and work looks great. Jon and the crew were personable and easy to deal with, were hardworking, and seemed knowledgeable. I don't know much about electrical work, but what I saw inspires confidence in a job done right. If I ever have to have electrical work done, I know who I'm calling first!