Matt came to my house for the first time and was communicative about the appointment, his inRoute status and punctual.
He’s a pleasant upbeat fellow, with a terrific skill set and a top-notch résumé, having apparently gained experience from one or two of the big guys around before going out on his own. Another tech I know in the business says he used to be One of the two top leads at one of the majors.
I presented him with a challenging problem that required devotion and a step wise diagnostic thought process. Matt was up to the challenge..
He worked through the issue and resolved the problem in a timely manner rendering a reasonable invoice at the end.
He would be high on my list next time I need service, As he proved himself to be honorable and trustworthy, Not to mention technically proficient.
Everything you want in an HVAC tech service company.