Thorough Plumbing

This is the only plumber I will ever hire. I've used Thorough multiple times, and will continue on all my next projects! Ben is the best! Friendly service, great communication, fair and reasonable prices, and thorough, detailed service. On the latest job, they had to dig out part of my front flower bed. They were so careful as to not destroy any of my plants or flowers!

i highly recommend Thorough Plumbing. Antonio arrived promptly and gave me options on fixing a leaking toilet. He was very professional and knowledgeable. Great service and honest pricing.

Had a great experience with Thorough Plumbing! Emergency weekend call for a water heater leak and ultimately replacement of both units with an outstanding tankless water heater! Jeff was responsive, communicated in detail throughout the process and recommended upgrades only when he thought they were relevant. This didn’t feel like the typical “sales pitch with a plumbing call attached”. Glad to have found Thorough Plumbing and would highly recommend them to other people who need work.

I had a badly leaking outdoor faucet. Classic Plumbing responded on a timely manner and replaced t h e faucet. The technician, Omarion Wheeler, was prompt, courteous, and gave me options to address the issue. After finishing his work, he cleaned up the area and assured there were no other leaks. I've used Classic twice and have been very pleased with their work, timeliness and pricing. I strongly recommend them for your plumbing needs.

Had new refrigerator delivered today and the old water line connection was leaking. Could disconnect until water turned off. Was able to get Thorough plumbing to come within 3 or 4 hours to put in new water valve and save the day. Extremely pleased with their quick response time. Have used Thorough multiple times and highly recommend them. Thank you Thorough!

If you ever find yourself in the unfortunate situation that you need a plumber, please call Jeff and his team at Thorough Plumbing! We made a call to him after having a significant spike in our water bill from an apparent leak and he was so incredibly knowledgeable! We found the issue and learned so much about all kinds of plumbing issues as well. HIGHLY recommend! He’s a small family business with excellent values and fair pricing. I will be calling him for all our plumbing needs and recommending him to all of my family and friends.

Thorough Plumbing came out after my son flushed a rubber duck down the toilet. It turns out it was small enough to work its way through and didn’t require any repairs, but Antonio was very professional and thorough in confirming everything was working as expected.

Jeff, Antonio and the subcontracting partners were all great. Walked me through the process and options. I opted for whole-house filtration and the water quality (TASTE!) is outstanding. Massive improvement and friendly and professional service.

Antonio, the technician came out and was able to diagnose the low flow sink issue in a matter of moments. Instead of replacing the entire faucet, he simply swapped out a part I had on hand and completed the job in minutes. since I was a reoccurring customer, there was no charge. Unbelievable. Experience and professionalism matter, great experience.

We have had the pleasure of working with Jeffrey Baty of Thorough Plumbing on a number of plumbing repair jobs in Plano, Texas. Jeffrey and his team have consistently delivered professional, reliable, and high-quality service. Their expertise and responsiveness make them an excellent partner, and we look forward to continuing to work together on future projects.