From the moment you walk-in, you are warmly welcomed. If this is your first time, they make you sign some sort of waiver since they provide complementary alcoholic drinks - to make sure people do not abuse this service. It was definitely a great and pleasant surprise. I had made an appointment with Brianna Fox after connecting with her through her bio on the website and seeing her work on her instagram page. Brianna definitely does not disappoint when it comes to making you feel confident and beautiful with your new look. She was very welcoming, offered me a drink (I ordered coffee) asked me how I’d like it with milk and sugar. Brianna provided me with an excellent customer service I hadn’t experienced in a while at any other hair salon. Brianna is very friendly and really listens to you, the look you are trying to go for, and your hair texture concerns. She recommended some great tips of how to maintain my hair style and even suggested some great products to do so as well. I was very satisfied at the end with my haircut and left feeling like a brand new woman with such positive vibes. I had an amazing experience both with the salon and Brianna. I am definitely coming here again and getting any service done with Brianna because she was absolutely amazing!! 🤗💕👌🏻