The Vet Hospital - Madinaty

I brought my dogs yesterday and the doctors there made a spay surgery for my dogs and they were very professional and caring and they did an awesome and very amazing job for my dogs and I recommend everyone to bring their dogs there

Absolutely terrible experience. The clinic was completely unprofessional and chaotic. Staff seemed disorganized, communication was poor, and nobody appeared to be on the same page. When you're trusting people with your pet's life, the bare minimum should be competence and clear communication. Unfortunately, this clinic failed at both. I left feeling frustrated, ignored, and with far more questions than answers. I would never trust this clinic with another pet and would not recommend it to anyone.

Excellent place to vaccinate and has everything I needed great service

the best clinic i had ever deal with .. i was having an emergency case and near to die because of toxicity but DR. Mohamed Fathy handle it and make it able to survive i am very grateful to dr mohamed fathy and his team❤️

Very unhygienic and unprofessional. The doctors do not know what they are doing. One doctor tells you something while the other doctor tells you the opposite of that thing. I do not recommend anyone to come near this clinic as they will only endanger your pets and put their lives at risk. Their machines come up with wrong diagnosis for your pets and i tried other vets that all agree on another diagnosis. The doctors dont even use gloves and they dont seem to be in control of what they are doing. Stay away from this clinic because it will only harm your pet.

Worst clinic ever! Wrong diagnosis and almost killed my pet. If you truly care about your pet do NOT step inside this clinic!!

The worst experience anyone could go through at a veterinary clinic. The clinic was completely unhygienic, with no commitment to even the most basic cleanliness standards, and the smell was very unpleasant. Unfortunately, the place also seemed poorly equipped for proper diagnosis, and the overall handling of the situation was extremely weak. There was no clear explanation of the condition, and nothing that made me feel understood or reassured. The conversation felt random and not based on any real diagnosis, which made me feel like the doctors were experimenting rather than actually treating the animal. Honestly, the place felt like it wasn’t interested in providing real veterinary care. It was a waste of my time and money, and a very disappointing experience. I definitely won’t be going back, and I wouldn’t recommend anyone take their pet there.

The worst experience anyone could go through.The clinic isn’t clean at all. There’s no attention to the most basic hygiene standards, and the vets don’t seem to know what they’re doing. No clear diagnosis, no explanations, no professionalism everything felt random and unreliable. I lost my pet, and she most likely caught a virus from that disgusting place . Dr. Hassan made a wrong diagnosis in the first place .which actually caused my pet’s condition to worsen. . They even put syringes randomly in a drawer without sealing them, showing complete negligence and disregard for hygiene and safety. Dr. Omar seems completely lost, confused, and totally unaware of what he’s doing. He shows no real understanding or attentiveness. I absolutely warn everyone to stay far away from this clinic. It’s a complete disaster and a danger to your pet’s health.

my cat came in because she wasent able to eat alone, we went to the clinic and explained to the drs there her condition. there were 2 doctors one for the day and one for the night.the day dr was not focused and not paying attention and said COMPLETELY different things than the night dr, they were very unhygienic, they took some blood tests and still gave her the wrong diagnosis they said she has blood parasites but she has kidney failure therefore the gave her ivs and glucose everyday and night and told her not to feed us at all and all this led to her kidney failing even more, this made her not able to move or walk or have any energy and now shes barely breathing and all the other vets are saying there is nothing to do. she’s in a better place now.

I honestly don't know where my family and I would be without the team at the vet, the Compassionate Care Animal Hospital. My dog, bondo2 , spent two incredibly difficult days under their care, and they didn't just treat him—they saved his life. The entire experience was terrifying, but from the moment we walked through the door, the staff treated bondo2 with an urgency and level of focused expertise that was deeply reassuring. Dr. Hassan was phenomenal. She quickly diagnosed his serious condition, explained the treatment plan clearly and compassionately, and, most importantly, never made me feel rushed or foolish for my anxiety. During his two-day stay, the communication was what truly set them apart. The nurses called me twice a day with detailed updates, allowing me to focus on getting through the hours without worrying about what I was missing. They understood that he’s not just a pet, but a family member. Bondo2 is now home and, while he's a little tired and maybe a bit grumpy (which is expected after a stressful stay!), he is stable, recovering, and back to his silly self. If you are looking for a veterinary team that combines top-tier medical expertise with genuine, compassionate care, please look no further. When it matters most, you want professionals who treat your pet like their own. I wholeheartedly recommend The Vet they gave us our best friend back. Thank you, from the bottom of our hearts