Firstly, finding a shop or anybody in Colorado Springs to work on a convertible top is difficult, and I am extremely grateful that the "Top Guys" we have is Jerimy. I brought my '99 BMW M3 to Top Guys because the top was stuck up and I couldn't even manually reset it myself. Jerimy was confident he could find a fix over the phone, and he quickly diagnosed it when I brought it in the first time. Throughout the process, I couldn't have wished for better communication, service, and personability from anyone. Jerimy was calling with updates, finding great deals on the parts I needed, and was very transparent through the entire process. Even when it was difficult for me to find a ride home after dropping my car off, Jerimy personally took me back home and made sure I got home safely after normal operating hours. For all my upholstery needs, I WILL be booking an appointment with Top Guys! I have an appointment booked to completely overhaul the string kit and replace many components of the convertible top, and I am going to be excited to provide more updates! Thank you for your kindness, knowledge, and expertise, Jerimy!