My husband and I were introduced to Ben Bell at UMortgage through our realtor Hailey, and everything went great! I’d never worked with a realtor before, but what really stood out about Hailey was her interjected personality, clear, consistent communication - both written and verbal. Hailey, Ben our mortgage broker and his team always responded quickly whenever we had a question or concern, often within hours instead of days, which made the home loan process so much easier to navigate. The mortgage and closing process went smoothly from start to finish. We needed a mobile notary, and Ben’s office arranged that right away. Hailey always kept us updated on next steps. We chose a conventional loan and were a bit short on closing costs, but Ben worked with the seller to find a fast, fair solution that worked for everyone. Hailey communicated our needs to him. We’d absolutely work with Ben and Hailey again and highly recommend them to anyone looking for a reliable, responsive mortgage broker and realtor who truly cares about getting the details right