Verified

The Storage House

  • Self-Storage Facility in Idaho Falls
  • Closed
  • 4.7
    (106)
The Storage House
Reviews
4.7 out of 5
(106 reviews)
4.7
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Ethan Kauer
a month ago
We absolutely loved renting from The Storage House! The rates were fair, the units were clean and spacious, and the owners and management were fantastic to work with. Marco, in particular, was amazing—every time I called, he answered right away, greeted me by name, and always had an immediate, helpful answer to my questions. You can tell he truly cares about his customers and takes pride in running things well. The only reason we moved out was because we moved into a bigger home with plenty of storage—otherwise, we’d still be happily renting from them. Highly recommend The Storage House and especially Marco!
Cheyenne Wilson
a month ago
This is an awesome storage unit place to rent from. They were super great with us and worked with us when we needed it! I will definitely be using them again in the future highly recommend!!😊
Evone Stahn
4 months ago
A little difficult signing up online, but that's probably my age. Clean storage unit & friendly phone representative.
Dallas Hunter
6 months ago
My experience with ā€œThe Storage Houseā€ has been great from the start. Very quick service and very welcoming. Marco the manager is very personable, and is quick to respond whenever I need something. The area feels very safe and secure, and the other renters there are very kind.
Jacob ā€œJakeā€ Campbell
7 months ago
Renting from The Storage House was an excellent experience. Their customer service truly went above and beyond – they were consistently friendly, knowledgeable, and easy to reach. I appreciated the little touches, like providing a lock for my unit so I didn't have to run around trying to find one. And the option to pay for 3 months upfront at a discounted rate was super convenient. When I first arrived, they even helped me get through the gate and situated in my unit. Overall, it was a seamless, 5-star process from start to finish.
Trina Murphy
4 months ago
I've worked with the manager, Mark, a lot and he's a great guy who really cares about his customers. He keeps the facility clean and is never more than a phone call away.
Alicia Ramirez
10 months ago
I am so appreciative of the level of customer service I was given the whole time I was renting my storage space with storage house. My friend also rented from them and had nothing but good thing to say. Mark is amazing and goes above and beyond to help his customers. I really enjoyed the service that storage house gives its customers and I highly recommend if you need a place to store your precious items go to the storage house. They also have really good deals. Thank you so much for everything Mark.
Kevin Murphy
4 months ago
I completed a walkthrough of the home. It has ample space and a unique layout. Wonderful closet space in particular. The landlord is motivated to assist.
Kian Scott
2 months ago
Great experience! I loved using My Storage Ammon, good prices and great people!
Alexa Coleman
8 months ago
Management is great! Very responsive when you call or are in need of anything. They get back to you very quickly. They provide great service. Did I say management was great? Because they are. They make sure all your needs are taken care of and they are honest!
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