THE STAIRLIFT STORE NJ - $1999 Stairlift Installed

We had an excellent experience with this team! From the start, they were incredibly personable and patient. When I first called, they couldn’t find our service record because I had given them the wrong information, but they didn’t make me feel bad about it at all—they just kept working with me until they found it. They were able to come out the very next day, which was amazing. When they arrived, they took their time, didn’t rush, and made sure our stair lift was completely fixed before they left. Their dedication really showed. We also have a dog, and they were so sweet with him, which made the whole experience even better. Professional, friendly, and truly helpful—highly recommend this team!

Purchased a chairlift a few years ago and the batteries went dead already, and we hardly use it except from some packages. I called and spoke to Ed. He told me it’s $450 to replace them. When I asked if he can do a better price I was told no. I picked up two batteries for $50 and did it myself. saved $400……I see you responded to my review. How about this? Your breakdown was $250 labor and $200 for the 2 batteries… that’s FOUR TIMES more than I paid AND they are quality batteries. Don’t worry I won’t respond again, ever.

Our physical therapist recommended The Stairlift Store, and she was absolutely right. They did an excellent job with the installation and took the time to clearly explain how everything works. We’re very happy with the whole experience.

My dad was unsure about getting a stairlift at first, but Ed took the time to explain everything clearly and made him feel comfortable. Now he loves it and can come downstairs to spend time with the grandkids. Great job by the team at the Stairlift Store.

I recently had a chair lift installed in my home in Livingston, NJ, and the entire experience exceeded my expectations. From the moment the consultation began, the team was knowledgeable, patient, and willing to explain every option in detail. They helped me select a model that fit both my staircase and my budget without any pressure. Installation was quick, clean, and professionally done. The technicians arrived on time, protected the surrounding areas, and made sure everything was tested thoroughly before they left. They also took extra time to walk me through the controls, safety features, and maintenance tips, which I really appreciated. The lift itself runs smoothly and quietly, and it has already made a huge difference in daily mobility. What used to be a painful and time-consuming task is now effortless and safe. The build quality feels solid, and the ride is comfortable and stable. Livingston has plenty of contractors to choose from, but I’m very glad I went with this service. If you’re considering a chair lift for yourself or a loved one, I highly recommend them for their professionalism, reliability, and exceptional customer care.

Ed at the stairlift Store really knows his stuff. We had a basement set of steps with a door and he had a solution that allowed us to keep that door on and still have a stairlift that got my wife right up to the landing safely. The is great and we are thankful for the knowledge Ed had to make this work.

If you’re looking for a new stair lift this is your go-to company. First, everything is as agreed. They schedule you and keep their promise for timing. They are friendly and a pleasure to invite into your home. I find the product comfortable and reliable. Seven months after the installation I needed a minor adjustment and they cheerfully acknowledged my concern and promptly scheduled and resolved my issue. Rest assured that they are reliable and ready to help you. Thank you Stairlift Store!

We’re so happy with our new stairlift. It’s made a huge difference for my parents, helping them reach their bedroom safely and with confidence. Big thanks to Ed and Joey for the excellent installation.

This is the best company in terms of customer service. We had a purchased a chair for our mother who is renal failure patient. Not only did Mark come and install the chair over the weekend on a short notice but also came in when there was adjustment needed twice over holiday weekend. I would highly recommend them if someone needs a stairlift for their loved one.

My mom was really anxious about using the stairlift at first, but the technician stayed and kept explaining until she felt completely comfortable. That kind of patience really stands out.