We recently visited "Tha Shap" with our family, hoping for a good experience. The place was quite busy, and we patiently waited for a seat, understanding the rush.
While waiting, I took out my camera to click a few pictures, just to capture the vibe. There were no visible signs saying "No Photography," and honestly, I was just enjoying the atmosphere. But suddenly, an employee raised his voice at me, saying "No photography!"—not in a polite tone, but in a way that felt harsh and embarrassing.
It completely ruined the mood for me and my family. I genuinely didn’t expect to be treated that way. Before leaving, I calmly told the staff member that I felt bad about the experience—but instead of understanding or even offering a simple apology, he just ignored it. That made it worse.
We left disappointed, not because of the food or service delays, but because of the lack of basic courtesy and hospitality. A small moment, a small tone, can change everything.
Hope this feedback helps the management bring more kindness and professionalism into their service, especially when dealing with guests who mean no harm.