The Shade Company

Working with The Shade Company was a true pleasure from start to finish. From the initial touchpoint through final installation, the entire process felt seamless and effortless. Our roller shades are beautiful, elegant, and truly complete our home.The team was exceptional across the board—Nitzan and Iris provided outstanding customer service, Oren handled sales and logistics with care and precision, and Roy was an absolute standout: kind, meticulous, and a fantastic installer. It’s easy to see why this company has earned so many glowing Google reviews. Count us as another very satisfied customer!

Exceptional Service from The Shade Company – Thoughtful, Professional, and Worth It I ordered solar shades for multiple windows in my apartment, and from the first consultation to final installation, everything was smooth, thoughtful, and professional. Oren, the designer, was kind and honest — he gently guided me away from choices that wouldn’t suit my space, while still honoring every detail I cared about. Iris and Nitzan, both supervisors, were responsive and supportive whenever needed. The installation by Dave was flawless — he listened carefully and made sure every detail looked just right. Yes, it took a bit over a month, but they were upfront about summer delays — and the result was well worth the wait. Plus, the Costco gift card they offer after installation is a lovely bonus! Highly recommend — great people, great product, great experience.

Oren and the team were fantastic!! From the consultation to the installation, everything was impeccable! I absolutely love my shades and cannot picture my space, or life, without them! They definitely help with the heat and the sunlight coming into my house, and they look absolutely perfect with the drapery! I seriously could not have asked for anything bette. Thank you, again, to Oren and his team for the excellent work! They set the standard!

UPDATE - After 6 months of having poorly made and horribly installed Graber blinds with numerous remakes only to receive damaged and inferior quality replacements which we only decided to purchase because of a promotion that Costco was running, The Shade Company along with Costco decided instead of doing the right thing and providing an alternative better quality product, that cancelling the order was best for them. Leaving us to start the entire process all over again. We have been more than patient, understanding, cooperative and willing to look for a solution. Now they want to have them removed before we have a chance to have them replaced leaving us with nothing. Strange since they were in no rush to correct the issues but now there is an urgency to have them uninstalled. I urge anyone in the NYC area to stay far away from The Shade Company and all Graber products. Horrible customer service and poor quality product! I have lots of photos that I am happy to share. Do yourself a huge favor and Stay clear of this company; you will thank me for this advice! BE WARNED! We purchased custom shades for every room (three bedrooms, two bathrooms, living room and kitchen) in our new apartment because we are long time Costco members and know how they stand behind their products and offer great customer service. They were running a promotion for custom shades so we figured that we had nothing to lose. Let me tell you that from the minute the contract was signed with The Shade Company everything went downhill and fast. It took six weeks for them to arrive. Every room but one had either production issues and or installation problems. Fast forward six weeks, they came back again with damaged materials, incorrectly made materials and an installer that had a foul mouth and didn't stop cursing along with making a racist comment about a female customer at another job of theirs. The installation of the valances was attached by Velcro and began falling off the same day. My children could have done a better job. I am fed up with chasing after them to do the right thing and fix everything correctly once and for all. I write this as a last resort to let others know what a horrific experience this has been and save others from going through this never ending saga!

I had the pleasure of working with the shade company treatments for the second time. And every time they truly exceed my expectations with their professionalism. From the initial consultation to the final installation, their team showcased their expertise and attention to detail. They listened to my preferences and provided valuable suggestions to enhance the overall ambiance of my space. The technicians were skilled and professional, ensuring that every window treatment was flawlessly installed. The end result was nothing short of beautiful - the window treatments added a touch of warmth and elegance to my home. I highly recommend for their exceptional service and their ability to create a cozy and inviting environment.thank you shade company ❤️

Outstanding Shade Solutions! I recently had the pleasure of working with The Shade Compang, and I couldn’t be more impressed with their services. From start to finish, they demonstrated professionalism, expertise, and a true commitment to customer satisfaction. Their team helped me choose the perfect shade solution for my home, providing detailed recommendations based on my needs and budget. The quality of their products is exceptional—durable, stylish, and designed to withstand the elements. The installation process was seamless, with their skilled technicians ensuring everything was set up perfectly and on time. What truly sets them apart is their customer service. They were responsive, attentive, and went above and beyond to make sure I was completely satisfied with the final result. It’s rare to find a company that combines top-notch products with such outstanding service. I highly recommend them to anyone looking for high-quality shade solutions to almost any type of spaces.

From start to finish, our experience with The Shade Company was outstanding. Oren was amazing—he guided us through the entire process with patience, professionalism, and expert advice. He made everything so easy. The installation was seamless, and the quality of our shades is exceptional. We couldn’t be happier with our purchase and highly recommend The Shade Company to anyone looking for top-notch service and products.

Amazing experience from start to finish. Iris was incredibly efficient and a great communicator, locking in and bettering appointment times with lightning fast returns on communication. Oren, the gentleman who came to inspect, did a fantastic job understanding what both my roommate and I were after, and finally, the two technicians that came in were both warm, professional, and incredibly quick at their work. I highly recommend The Shade Company.

We used them to install curtains for our entire place (3 beds and living room and bathrooms). Everything looked great! Had some issues along the way and Roy came right away and helped resolve the issue perfectly! He made it work for my scheudle and was fast and efficient.

Oren G took care of my office window shades in literally a few minutes. Ordered and installed 1 day after factory delivered. Installed in less than an hour no issues whatsoever. Really appreciate his time and this was a repeat. Did my shades initially 3 years ago and service was just as good then!