Here’s an updated version including your additional experience:
The owner is fantastic! He helped me find the perfect overhead rack storage system and roof storage solution for our fleet of Ford Expeditions, GMC Yukons, and Suburbans, which we rent as Turo hosts under Rollingwood Rentals. Choosing the right size was critical for us—it needed to be user-friendly for our Turo guests while ensuring the clearance wasn’t an issue, avoiding damage to the roof racks.
Working with a local expert was invaluable, especially for getting all the Thule crossbars keyed alike. I also wanted to avoid the liability of assembling or installing improper equipment since these vehicles are part of a rental fleet. As a Turo host, the peace of mind knowing everything was installed correctly was priceless.
Rob’s attention to detail goes above and beyond. I accidentally left my Yeti in the store, and instead of asking me to pick it up (even though I live locally), he expertly packed it and shipped it directly to my house. That level of service is truly exceptional and speaks volumes about his commitment to his customers.
Rob’s shop may be small, but it’s impeccably clean and incredibly well-run. The comfortable chairs and beverage options (including beer and non-alcoholic drinks) while you wait were a nice touch. I wouldn’t hesitate to return for more automotive storage, overlanding gear, or automotive camping equipment. Highly recommended!