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The Rack Shop

  • Car Accessories Store in Austin
  • Closed
  • 5
    (84)
The Rack Shop
Reviews
5 out of 5
(84 reviews)
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Ryan Torres
a month ago
I had a great experience with the rack shop and would definitely recommend them for all your rack needs. They installed a Rhino-Rack on my 2019 Subaru Forester and made the whole process super easy. I was on a tight timeline with an upcoming trip, and they got everything done quickly without cutting corners. The install was fast, clean, and solid. I also really appreciated their help in picking the right rack. They walked me through the options, answered all my questions, and made sure I ended up with something that fit my car and my plans. The customer service was friendly, knowledgeable, and just overall great to work with. If you need a roof rack installed, you gotta let Rob help you out!
Rochelle Blanquiz
2 months ago
My husband and I had spent months of research trying to get some better insight into compatible racks/storage options for our 2025 Ford Ranger. It was overwhelming as we had never stepped into this world before and realized we were in over our heads trying to piece it all together by ourselves. We came to The Rack Shop in Aug. 2025 for a consultation and Rob immediately put us at ease with his knowledge and adaptability. Rob provided excellent information on the pros/cons for each option within our desired trip scenarios. It was important for us to have a modular design that was easy to take on/off or move around depending on the type of trip. Installation was excellent and we walked away happy customers. We have enjoyed the new setup on fishing trips, camping trips, and beach trips since then! We are so grateful to have found The Rack Shop!
Kevin Schiller
a month ago
I found The Rack Shop when shopping for a retractable truck bed cover online. Rob really did a great job of providing me with product choices and information, as well as his experiences using and installing different covers. I had a ton of questions, and Rob kindly answered all of them thoroughly. I narrowed it down to a couple products, and left with the information I needed to think it over without any pressure to decide then and there. A few days later I made my decision, and contacted the shop to schedule my installation. Everything went smoothly, and I am very pleased with the product and the installation job. Thank you!
Jordan Fincher
3 months ago
Rob was knowledgeable, honest and upfront about his products and prices. He did a roof rack with luggage system install. The job was done in a timely manner and quality is amazing. I highly recommend using The Rack Shop for all of your rack needs.
ZafFitness
8 months ago
⭐️⭐️⭐️⭐️⭐️ Rob installed a roof rack on my wife’s BRONCO and we couldn’t be happier with the experience. The work was done quickly, professionally, and with great attention to detail. Everything was super clean—no scratches, no mess, just a perfect install. You can tell Rob is an expert and he really knows what he’s doing and take pride in his work. Highly recommend if you want the job done right the first time!
Adolfo Gomez
9 months ago
Fantastic service, experienced personnel and keen customer service. Due to spur of the moment trip needed to have extra space for the luggage and approach The Rack Shop looking to have a quick solution to my need. They had the roof rack and box but not the installation kit which they committed to order it and have it ready within 3 days and they delivered flawlessly. Super happy with the experience visiting the shop. Strongly recommend the place.
Cedric Dupont
a year ago
Here’s an updated version including your additional experience: The owner is fantastic! He helped me find the perfect overhead rack storage system and roof storage solution for our fleet of Ford Expeditions, GMC Yukons, and Suburbans, which we rent as Turo hosts under Rollingwood Rentals. Choosing the right size was critical for us—it needed to be user-friendly for our Turo guests while ensuring the clearance wasn’t an issue, avoiding damage to the roof racks. Working with a local expert was invaluable, especially for getting all the Thule crossbars keyed alike. I also wanted to avoid the liability of assembling or installing improper equipment since these vehicles are part of a rental fleet. As a Turo host, the peace of mind knowing everything was installed correctly was priceless. Rob’s attention to detail goes above and beyond. I accidentally left my Yeti in the store, and instead of asking me to pick it up (even though I live locally), he expertly packed it and shipped it directly to my house. That level of service is truly exceptional and speaks volumes about his commitment to his customers. Rob’s shop may be small, but it’s impeccably clean and incredibly well-run. The comfortable chairs and beverage options (including beer and non-alcoholic drinks) while you wait were a nice touch. I wouldn’t hesitate to return for more automotive storage, overlanding gear, or automotive camping equipment. Highly recommended!
Stephen Hannemann
a month ago
The team installed a decked system and a ladder rack on my truck. Upon arrival on day 1 to departure following the install only a few days was exceptional!
Juan Verdura
8 months ago
Came across this company online while trying to look for a roof rack for my 2025 Tahoe. They provided the details and recommendations I needed. I received my order pretty quick. It’s been a while since I’ve received such great customer service from a business! Definitely recommend!!!
RJ Blanquiz
6 months ago
We had set up an appointment for a consultation and drove up from San Antonio to Austin. The drive was totally worth it. Rob Cervantes helped us with all of our questions and we were able to purchase a cargo carrier and two bike racks that fit perfectly on our 2025 Ford Ranger. Rob managed to squeeze us in for install so we didn't have to make the drive again another day. Rob made the selection much easier for us and even managed to save us a few dollars in the process. We would definitely recommend The Rack Shop for anyone needing help outfitting their vehicle! Thank you Rob! We appreciate it!
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