The Premier Concierge - Home Watch & Home Management

When looking for some extra care for a friend of mine I found Katrina. She is very kind, knowledgeable, professional and patient. Her genuine concern to support her clients is why we are thankful she is in my friend’s life. I would not hesitate to highly recommend her services.

Katrina made our house a home! My fiance and I purchased a home in 2019. We've been in our home over a year now and while I work in the medical field, I just haven't found the time to decorate and make it ours. If I'm being honest decorating isn't my superpower, I just don't have the talent to bring textures and colors together. Katrina came to our home for a consultation and gave me hope. She included us in the entire project, determined space requirements and selected both essential and decorative items. After she sent the first board for what our living space would look like, I knew she was talented and I was ready to release all of my projects to her. She is efficient, professional, and amazingly resourceful. One huge thing that I want to point out-- I am frugal and she went to places that she could find items that were of the same quality as other high end items but for a lower price; I didn't think a decorator would do that but she did! Along with ALL of that, Katrina is very knowledgeable, kind, and considerate in the process. She makes it easy to go through and eliminate things I just don’t need anymore. I would highly recommend The Premier Concierge to anyone who is looking to decorate, organize or downsize.

Katrina's team worked wonders for our company when we had a last-minute event that needed a LOT of help. Katrina stepped up to the plate immediately. She is an excellent leader and communicator to her team, all of which are just as kind and caring. Their profound attention to detail and genuine care for our team's needs was unmatched. If you are on the fence about choosing Premier Concierge, please take this review into your consideration! When we need a concierge team again, we are coming here first. Thank you Katrina!

Selling my 2913 donegal dr property with [Santina thomas] was a game-changer! This property had been on the market for over three months with other realtors, and I faced too many issues with buyers that never led to a successful closing. I was beginning to lose hope until [Santina thomas] stepped in. She approached the sale with confidence, expertise, and a proactive mindset. From resolving buyer concerns to managing the process with precision, she handled every challenge effortlessly. Unlike previous experiences, she made everything smooth and efficient, and we were finally able to close the deal quickly. [Santina thomas] truly is the best! If you’re struggling to sell your property, I highly recommend her. She turned a stressful situation into a successful outcome. Thank you for everything!

Our children love art and our sunroom had become a chaotic drop zone for all of their creative endeavors. That is, until The Premier Concierge made magic happen and transformed the space into an artistic wonderland. After our initial consultation, Katrina sent samples of her vision and then set to work shopping for a collection of shelving, crates, and baskets. The organizational systems that she and her team developed were impressive, and this is our new favorite room in the house. Five stars for The Premier Concierge's communication, kindness, customer service — and fun.

Katrina is courteous and thorough. She offered suggestions to optimize her efficiency and executed our agreed upon plans diligently. She is a true life-changer! My home is immaculate, organized and and most importantly, ready to list!! I will definitely use her services again.

Ms. Screen is a life saver! I needed to purchase a car before returning from Afghanistan. It would have taken several days in person, as I would have to travel from Afghanistan early to get my vehicle. I found Premier Concierge while looking for a personal assistant. Ms. Screen was extremely nice and so detailed when taking notes on what it was I was looking for. She truly acted as my representative and made sure i was getting the best deal. She even skyped with me on several occasions while she was car shopping. Even after I returned to Charlotte to sign the remaining documents, she met me and helped me through this process as well. She wanted to make sure that everything the car dealership had discussed with her had been taken care of (there were a few minor cosmetic things that the dealership needed to fix). The car salesman even commented on how friendly and responsive Ms. Screen was. He said that if I wouldn't have told him she was my personal assistant, he would have thought she was a family member. I will definitely recommend her to everyone i know in the Charlotte area. I am not in Charlotte but still use them to maintain my vacation property. If you are trying to decide on a concierge service, use them!! You will not regret it.

A great way to send a personalized gift. Katrina and The Premier Concierge were efficient, knowledgeable, professional, and courteous. They did an outstanding job!

I've had a great experience working with this company. They handled all the odds and ends I needed to get accomplished and helped me to keep decluttering and focusing on what I needed to get done. I'm thankful to have found this company and would highly recommend them and their service.

I was in need of a cleaning service for our home and being new in the area I did what most do and that was to rely on Google to give me a few options. Premier Concierge was first up on the list. What caught my attention was, they had a 24 hour service number, so I called expecting to get a recording, after all it was 2:00 am, in the morning, however, to my surprise it was a live person that answered and that person was the CEO, Mrs. Katrina Screen. After a short conversation we set up a consultation for the same day at 10:00am, another WOW! During our discussion at the consultation, Mrs. Screen explained their services and added that before anyone is hired at Premier Concierge, they had to clean their home as a prerequisite for consideration, now that's what I call quality control. Mrs. Screen also told me that they had a full schedule, but she felt she could schedule me for the next day at 12 noon. Long story short, her crew showed up at noon the next day and started their work. I felt so comfortable with them being there, I decided to go grocery shopping while they worked. Upon my return, I put up my grocery, answered a few email, made a few business calls and wallah, they were all done. After they left, I made my inspection (I'm prior military so I give it the once over), it was spotless! Thank you Mrs. Screen, your company showed up and showed out, you're truly the best and I salute you for your Premier Concierge Service!