I have maintained our pool for the past 4 years since built but wanted an extra helping hand and hired Pool Partners to assist about 6 months ago. We have black glass tile and the calcium buildup shows. Personally I was tired of handling muriatic acid to remove the buildup. Eric has done a great job maintaining the chemicals, vacuuming, and removing the calcium buildup during his visits. Desaray in the office is friendly to talk to and will find an answer to any question even if she doesn’t know it and follow back up promptly. When I had a minor concern about the pool, she followed up and resolved without charging for an extra visit. Thanks for the excellent customer service! Seriously hard to find these days!