Bear was so informative and made the entire experience amazing! She explained all the different jewelry options, walked me through the piercing process, and made me feel completely comfortable from start to finish. My piercing was super quick and honestly didn't hurt at all. She also took the time to thoroughly explain the aftercare process and recommended exactly what products I should buy to help with healing. I was in and out, and the whole experience was smooth, professional, and stress-free. I highly recommend Bear to anyone thinking about getting a piercing!