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The Other Side Furniture Boutique

  • Furniture Store in Denver
  • Closed
  • 5
    (1103)
The Other Side Furniture Boutique
Reviews
5 out of 5
(1,103 reviews)
5
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1
Eileen Broome
Edited 6 months ago
UPDATED: My furniture was delivered this last Saturday and the men who delivered it were awesome!! So kind, professional and gentle with my home and new items! Great experience and have already recommended this place to a few friends! Very beautiful furniture that is well taken care of as well as a kind and helpful staff with great prices and great communication! Excited for my new additions!
Yanira Reyes
Edited 8 months ago
Monica and Matt were so helpful from start to finish! Came in for a bed frame and mattress and walked out with the perfect set. Both high quality at an amazing price! This is my second time visiting and walking out with exactly what I need. I highly recommend 100/10
Tina Testaverde
Edited 4 months ago
update 2/4/26: I understand this is a nonprofit with a mission and that they have policies about merchandise returns, as I’ve worked in nonprofit second hand thrift stores before. I try to support local and have bought some furniture from here, and despite my better judgment, a mini fridge just two weeks ago (which turned on in the store when myself and the staff member plugged it in before I purchased it.) I moved here a month ago and I am still setting up my house/space and decided to temporarily store the mini fridge in my storage space at home until renovations were complete… until yesterday when I plugged it in. I had it plugged in for 24 hours and it never got cold at all. The worst part is that my ill cats all-natural (and expensive) raw food spoiled overnight while in the fridge. I explained all of this to the staff when I called and said that I understand the importance of store policy (so people don’t take advantage of the store and their mission) but when I was told there was nothing that could be done for me, it felt like essentially robbery. I was so upset but I called back to speak with the store manager in hopes that this could be properly resolved instead of just never shopping at Otherside again. This interaction didn’t go well. While $30 isn’t a lot to many, it’s nothing to let go into the ether. The manager listened to me, put me on hold, then another employee lectured me about the return policy signs “posted all over the store” and also told me that I was wrong about when I bought the fridge, saying that “we haven’t had a mini fridge in over a month at least” insinuating I was being dishonest about when I purchased it - I moved here from Philadelphia on January 1st. My first visit to the boutique was about a week after that, which is the date of the first review I left (which was originally five stars). I visited again two weeks later to purchase the mini fridge and another item, so yeah just do the math on that one and trust your loyal customer. Maybe I’m “being a Karen” but it’s just not a cool or fair way to treat a loyal customer who supports your business not just by purchasing items but also by speaking nonstop about how amazing this store/mission and their employees are to anyone who will listen - due to this, this whole experience rubbed me the wrong way, and unfortunately ended with me saying I will take my business elsewhere. I’m still giving it 3 stars because I believe in this mission so strongly but in this current climate and the way this world has been, supporting community doesn’t just go the way of the businesses but should also take into account special circumstances and make exceptions in good faith when they sell items that are broken - just because a fridge turns on doesn’t mean it will get cold apparently. This experience really breaks my heart as I thought I found a cornerstone of community. Nothing good lasts. /end Ok, first of all, I was absolutely floored by not just the selection, but also the down to earth and passionate staff, and the overall mission of this amazing furniture shop! I just moved here from Philly and the staff made me feel very welcome, and talked to me (because I was curious and asked questions) about the mission and their personal journeys with The Other Side Academy. This mission is very close to my heart personally and professionally and aside from that beautiful piece, the furniture really is in great condition, with a beautiful selection and some seriously gorgeous and unique pieces. Pictured is the sturdy, beautiful chair I purchased for an absolute bargain price (I am used to Philly/NYC prices but it’s all still great pricing for the quality of the pieces that I’ve seen while visiting earlier this afternoon). Not pictured is the awesome, solid work table I also purchased or the dresser I am praying fits in my bedroom!! Also, they deliver for an extremely affordable price!!!!! This place really made my welcome to Denver warm and comfortable. Thank you guys for everything you do for the community and for my new space! Customer for life!!!
Yahaira Nieves
3 months ago
Amazing inventory, staff and initiative. This store is full of some of the nicest second hand furniture I’ve seen at great prices in the city. Paul took care of us and he was very friendly, set us up for their delivery service which is super convenient to have especially in the city. Thanks again!
Iza Dabrowski
2 months ago
This store is absolutely spectacular! Never again am I buying brand new items. The items here are like new and just so well kept. Walking around, the store smells nice and clean, the workers are very attending and happy to help. Elijah took us and showed us some items that weren't on the floor and was very happy to work with! Also, the business motto and program is heart warming. Good job Otherside Academy! I love this place. Keep up the good work and will 100/10 recommend this spot to anyone.
Omar Yanar
Edited 6 months ago
Wow! They said it was the best in Denver and after visiting several other shops, they were correct. You’re not going to find a better deal. The staff are amazing! Kind, thoughtful, fun and accommodating, they made both the experience easy and the follow up for storage and delivery effortless. Safe to say, the majority of my purchases will be made here moving forward. Update! The best move of all time! I had Ian and Ryan come by and it might have been the greatest demonstration of ingenuity and spatial intelligence I’ve ever seen. They somehow managed to get an ENORMOUS couch down a tiny flight of basement stairs without touching the walls or marking the couch or wall. Courteous, kind, professional, they’re simply the best.
Elena Christian
7 months ago
Wish I could give ten stars. In a month, I've bought a hutch, a cabinet and a wardrobe, and paid roughly $225. Delivery is very reasonable, professional and friendly. I'll never go back to Ikea!
Isney Vesga
11 months ago
Shopping at The Other Side Furniture Boutique was a truly enjoyable experience! From the moment I walked in, I could tell this place was something special. The quality of the second-hand furniture they chose is outstanding. Every piece feels thoughtfully cared for by the team upon arrival, and there's a great mix of unique and classic designs to fit any style. What really made the experience exceptional was the service. The team is not only super helpful but also incredibly fun, patient, and genuine. They took the time to answer all my questions, offered great suggestions without being pushy, and made the entire process feel relaxed and enjoyable. You can tell they care about their customers and love what they do. I left with beautiful pieces for my home and a big smile on my face. If you're looking for top-notch furniture and a welcoming, personalized shopping experience, The Other Side Furniture Boutique is a must-visit. Highly recommended!
Raleigh Cavey
a week ago
Absolutely love this store! The staff is so helpful and kind, and all of the furniture is in pristine condition. Prices are very fair too, as well as a very cost effective local delivery service. Highly recommend.
Tiaja Pierre
7 months ago
I recently visited TOSA Furniture, and I couldn't be happier with my experience! The staff was incredibly helpful throughout the entire process of selecting furniture for my home. Michael M., in particular, was outstanding. He took the time to understand my needs and preferences, guiding me through the options with patience and expertise. Michael's friendly demeanor made the shopping experience enjoyable, and he provided valuable insights that helped me make the best choices. I appreciated his willingness to answer all my questions and offer suggestions tailored to my style. If you're looking for quality furniture and excellent customer service, I highly recommend TOSA, especially if you get the chance to work with Michael. Thank you for making my furniture shopping experience so enjoyable!
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