I’m giving 4 stars overall. Jolie, the stylist who cut my hair, did a great job. She was very sweet and did exactly what I wanted, even though there was a bit of a language barrier. I was still really happy with my haircut and would definitely book with her again.
My only issue was with communication at the front. When I asked how much the haircut would be before starting, Jolie had to ask multiple staff members. One staff member responded in another language, then she had to ask someone else to get the price. I was told it would be $65, which was fine. I just wanted clarification since my hair is very thin and I thought haircuts started at $45. When I asked why, one staff member responded in a sarcastic tone, which felt a bit unwelcoming.
Once it was explained that the price was due to my hair length, layers, shampoo, cut, and blow-dry, I understood completely. I just wish the explanation had been given more warmly from the start.
Overall, Jolie was fantastic, and despite the communication hiccup, I would still come back.