I stopped by on a whim because my child wanted a perm, but I wasn’t sure if his hair was long enough. We had a consultation, and they confirmed they could do it. The initial perm didn’t turn out as expected his hair was still mostly straight so they redid it. The second time, his hair became partially curly but still had some straight sections.
Since I had to leave and my husband stayed with him, I didn’t see the final result until later. When I noticed his hair wasn’t quite right, I called to let them know I wasn’t fully satisfied. They were very understanding and offered to fix it at no charge.
We came back a few days later, and this time his hair turned out great. They mentioned his hair is a bit difficult and needed more time for the perm to take. Sure enough, with the extra processing time, his curls came out beautifully. While his curls aren’t 100% uniform—because only certain sections needed additional work. overall the result was very good, and I appreciate that they took the time to make it right. I’d definitely take him back but this time I think they will know exactly what to do to make his hair perfect next time around.
We also had my daughter’s haircut and deep conditioning done, and her hair came out beautiful and so soft as well.