Charlotte was the steady and honest pro we needed in a brutal market. She helped us sell our first home, and even before that sale, spent countless evenings touring properties with us. She always give her candid take on whether a house truly fit our needs instead of pushing us. When we realized the market required a larger down payment to get what we wanted, Charlotte supported our decision and said she would be eagerly waiting until we were ready. Months later, we jumped back in, and she was right there again; patient, responsive, and full of practical guidance at every step. The payoff? We landed a brand-new build that checked every single box. Charlotte even negotiated directly with the builder and convinced him to take our offer over a competing offer, which, let me tell you, the other offer was better from the seller standpoint. Nonetheless, Charlotte worked her magic and convinced him to take ours instead. From start to finish, she was transparent, strategic, and squarely in our corner. If you want an agent who tells you the truth, respects your budget and timing, and fights to get you the right home, call Charlotte Horrell! We couldn’t recommend her more! I would also like to thank Charlotte's Husband, Bill Horrell; he is an excellent Loan Officer! He knew everything I needed before I even knew about it. They're an excellent pair and I couldn't recommend them more!