The IT Gear

Pros : -They were able to resolve the overall issue. -They listened to my feedback in troubleshooting. -Staff is friendly. -Parts availability in this shop is Excellent. I once needed a specific PSU and these guys had it in stock and my problem was solved immediately. -The Store itself is very well made and the products are displayed well, which is very important for a custom gaming PC shop for visualization purposes. -Follow up was decent. Cons : - Technical know how of PC parts is a litle lacking. They were not aware of the most basic CPU fan mount clips, USB 3\2 port colours. - They need to handle PC parts a lot more carefully. Despite me warning them that my PC is delicate and older, they really bent my CPU heatsink by quite a bit which caused the CPU fan to mount crooked. It looked really bad guys. I had to fix that myself during pick up. - I was told the CPU was not working but they managed to "fix" it after I informed them that this CPU was working perfectly just until a few days back and that its a very high end CPU (for it's time) and it can't "just break". Had I not made my case, I would have had to buy a new CPU which would have been an expensive affair for a customer. So please troubleshoot fully before informing the customer. I paid substantial repair fees for exactly that reason, to FIX. But I am atleast glad that they heard me out so thanks for that actually. - Cable management skills under the cabinet's back panel could use some work. - They are a little defensive about genuine issues, it's ok to be defensive but not when there's a legitimate issue\customer concern. The Cons unfortunately outweighed the Pros this time, but I hope you take this feedback constructively so you can guys can do much better in the future and so that my next visit is a lot more confidence inducing. I kinda want this business to do well, coz there are very few boutique style shops like this for custom PC builders. There are a lot of gaps to be covered however, so please work on those. Thanks for reading.

I’ve been following The IT Gear Super Reviews for a while, and it’s one of the most reliable sources for PC hardware guidance and product reviews. Their content is clear, practical, and focused on real-world performance, not just specs on paper. The best part is how they explain complex topics like GPUs, BIOS settings, and RAM tuning in a way that’s easy to understand, even for beginners building their first PC. They also show actual benchmark results, giving viewers confidence before making a purchase. The presentation is neat, the testing is thorough, and the advice feels genuine — not like sponsored hype. Whether you’re choosing between GPUs, comparing SSDs, or setting up your first gaming rig, The IT Gear Super Reviews is definitely worth checking out. Overall Rating: 5/5 — Trusted, technical, and transparent!

I recently bought a AIO Liquid Cooler from this place because the prices were the lowest here compared to any other place. I just got my order today and it was brand new and sealed and there was no problem with my product it was all genuine and original also there customer service is also amazing. i was having a little issue with ekart delivery service and my order was delayed by like 2 days but i called The IT Gear and they resolved my issue within a day. Thank you so much for great service i am sure order again from here.

I̶ w̶o̶u̶l̶d̶ d̶e̶f̶i̶n̶i̶t̶e̶l̶y̶ r̶e̶c̶o̶m̶m̶e̶n̶d̶ t̶h̶i̶s̶ p̶l̶a̶c̶e̶ t̶o̶ a̶n̶y̶o̶n̶e̶ w̶h̶o̶ w̶a̶n̶t̶s̶ t̶o̶ b̶u̶i̶l̶d̶ a̶ c̶u̶s̶t̶o̶m̶ P̶C̶. I got my custom gaming rig from them. Update: I am bringing down the rating from 5 stars to 3 stars for the following reason: A while back, I realized that the USB 3.0 I/O port on the PC cabinet was not functioning, I thought that it might be an issue with the cabinet. I didn't bother much as I was not using it. Recently I happened to check the USB 3.0 connector on the motherboard, and I was dismayed to see that the connector orientation was wrong. I managed to unplug it and plug it back properly and now the USB works. JUSB connection is fairly a no-brainer and such carelessness while assembling a PC was not expected from a professional PC building store.

I had an excellent experience with IT gear! Their delivery was prompt and hassle-free, and the entire process was smooth from start to finish & i also got the best discounts compared to another other stores A special shoutout to Mr.Prateek, who went above and beyond to assist me. They were knowledgeable, patient, and truly made my shopping experience exceptional. Their recommendations were spot on, and their customer service was outstanding. Highly recommend IT Gear for anyone looking for great products and top-notch service!

Mind-blowing experience: First Iwant to extend my heartfelt gratitude to Saumyadeep for his outstanding support in procuring a machine learning and forensic investigation PC. From the very start, his patience and expertise truly stood out. He not only helped refine my specifications but also provided valuable inputs and suggested excellent alternatives, ensuring that the setup was tailored perfectly to my needs. What truly impressed me was how smooth the entire process with IT Gear was — from planning on paper to final delivery, all completed within just 24 hours! This level of efficiency is remarkable and a testament to his dedication and professionalism. Saumyadeep, you are truly exceptional, and your support has been invaluable. Thank you IT Gear and team for making this experience seamless and enjoyable. Keep up the fantastic work!

I recently visited I"T Gear" for a PC build, and I cannot express how impressed I am with their in-person service. From the moment I stepped into their store to the final completion of my custom-built PC, IT Gear provided an exceptional experience that deserves a 5-star rating. Here's why: 1. Friendly and Knowledgeable Staff: The staff at IT Gear were incredibly friendly, approachable, and knowledgeable. They patiently listened to my requirements and preferences, offering valuable insights and recommendations based on their expertise. Their passion for PC building was evident, and they went the extra mile to ensure my satisfaction. 2. Professional Guidance: IT Gear's team of experts guided me through every step of the PC building process. They helped me choose the right components based on my needs and budget, explaining the pros and cons of each option. Their expertise and attention to detail gave me confidence in the decisions I made, resulting in a well-optimized PC. 3. High-Quality Assembly: The PC assembly performed by IT Gear was top-notch. Their technicians displayed a high level of skill and precision while handling the components. They took great care in cable management, ensuring a clean and organized build. The end result was a visually pleasing and professionally constructed PC. 4. Timely Completion: IT Gear adhered to the agreed-upon timeline for the PC build. They efficiently assembled the system without sacrificing quality or rushing the process. I appreciated their commitment to delivering the finished product within the expected timeframe, allowing me to enjoy my new PC without unnecessary delays. 5. Post-Build Support: IT Gear's excellent service did not end with the completion of the build. They provided comprehensive post-build support, answering my questions and addressing any concerns I had. Their dedication to customer satisfaction was evident as they ensured that I was completely satisfied with the final product. Visiting IT Gear's physical location for my PC build was an absolute pleasure. The combination of their friendly and knowledgeable staff, professional guidance, high-quality assembly, timely completion, and post-build support made the entire experience truly exceptional. I wholeheartedly recommend IT Gear's in-person PC building service to anyone seeking a seamless and enjoyable PC building journey. They have earned my 5-star rating, and I would not hesitate to return to them for any future PC-related needs.

"IT Gears is hands down one of the most honest and reliable places I’ve shopped at for computer parts. They genuinely care about giving you what you need, without pushing unnecessary items just to make a sale. I really appreciate their transparency and helpful advice — it made the whole process smooth and stress-free. Highly recommend them to anyone looking for quality products and trustworthy service!"

My Experience with Team IT-Gear: Ever since I was a teenager I always wanted get a decent Gaming PC within my budget, after multiple enquiries I came across IT-GEAR and visited there store. Mr.Raj helped to pick the right build according to my personal requirement with great aesthetics within my budget. It's been an absolute game-changer for me. From the moment I unboxed this powerhouse, I knew I was in for a treat. The frame rates are buttery smooth, and the graphics are nothing short of stunning in 1080p resolution which looks great with my 27inch dual Monitor. No more worrying about overheating during those marathon gaming sessions – this system keeps its cool, quite literally. From RGB lighting to programmable macro keys, this rig allows for a personalized gaming experience.The transparent side panel also showcases the impressive internal components, adding a touch of flair to the overall aesthetic. Setting up the was a breeze, thanks to Team IT-GEAR who personally dilivered the PC to my house and set it up for me. The pre-installed software and drivers got me up and running in no time. Customer support from IT-GEAR has also been exceptional. Any queries I had were promptly addressed, and their commitment to customer satisfaction is evident in every interaction. In conclusion, the IT-GEAR has exceeded my expectations in every aspect. It's a powerhouse of performance, reliability, and aesthetics. If you're a serious gamer looking for a top-tier gaming computer, this is an investment that pays off with every frag, every quest completed, and every virtual world explored. I wholeheartedly recommend it to anyone.

I had an amazing experience at The IT Gear. the best place in Bangalore for gaming PC builds and components. The store has a wide range of high-quality parts, great prices, and a knowledgeable team that truly understands gaming needs. A special shoutout to Pankaj, who guided me through the whole process with patience and genuine advice. He’s not just a great technician but also a great person honest, helpful, and super friendly. You can tell he cares about giving you the best experience, not just making a sale. If you’re a gamer or a content creator looking for a reliable setup, I highly recommend The IT Gear.