Excellent service and quality. From visiting the showroom in Mayfield to my choice of carpet being fitted the whole process was flawless. When I went to choose my carpet, I was left to my own devices, any questions were answered politely and courteously. When I made my choice ( my husband had already measured the room) I was given the price and advised to go away, discuss it with my husband. Once we'd agreed on the carpet we returned to the shop to pay a deposit and book a fitting date. They accommodated us with our choice of date without a problem. On the day of fitting, I was working but hubby was there. The fitters were extremely polite and helpful. On completion they tidied everything away and even offered to give my hubby a hand to move the bedroom furniture back I returned to the shop the next day to pay the outstanding balance and again, was met met by a warm friendly smile. Overall cannot fault our experience, from start to finish. It's not the first time we've used The Elite Flooring Company and it certainly won't be the last. It's easy to see why they were award winners last year. Ten out of Ten...keep up the outstanding work!!