My chair arrived on Thursday evening. That's the end of the story, so let me tell you the beginning....
Richard talked me through the ergonomic requirements of my office space and what I needed. We discussed cost, budget and options. So, although I purchased sight unseen, the end result is the chair that I wanted.
The delivery was in person by Richard, who assembled it for me and took me through all the functions of the chair while helping me to get the correct seating position.
The service I received has been exemplary and as my business grows, I will be contacting Richard for a personal service. Thank you for all your help.
**On writing the review, my office was a mess, so photo will be uploaded later**