I would give them a -5 star,
Came to check our washing machine and said they would have to order the part and it would take eight days to get it in. They made an appointment on day nine to come and fix it for over $300. Foolishly, I agreed to wait. At their appointment time on the ninth day when they were to be here, they called and said they just found out that the part was on backorder. I won’t bore you with the rest of the conversation, which was not pleasant.
I have recommended them in the past, but I can only tell you it was India’s unacceptable customer service.