Texas Public Adjusting / Public Adjuster

⭐⭐⭐⭐⭐ I had a great experience working with Texas Public Adjusting, especially Ben Johnson. After severe water damage, I completed my home renovation but quickly realized my insurance company’s initial payout was nowhere near enough to cover the full cost of repairs. Ben stepped in and handled everything professionally and thoroughly. He fought on my behalf and ultimately helped me recover an additional $70,000 from the insurance company. His knowledge, persistence, and communication throughout the process made a stressful situation much easier to deal with. I highly recommend Texas Public Adjusting and Ben Johnson to anyone dealing with an insurance claim who wants to make sure they’re treated fairly.. Inam khan

⭐️⭐️⭐️⭐️⭐️ Five Stars — Highly Recommend I cannot say enough good things about Texas Public Adjusting and Ben Johnson. Ben handled my aunt’s claim, he went above and beyond for her in every possible way. His patience, professionalism, knowledge, and persistence were truly outstanding. He never cut corners, never lost his composure, and always made sure she was taken care of and fully understood every step of the process. Ben is not only an excellent public adjuster, he is also an excellent person. He genuinely cares about his clients and works tirelessly on their behalf. It’s rare to find someone who combines expertise with such integrity and dedication. Thank you, Ben, for everything you did. I recommend you without hesitation to anyone who needs help navigating an insurance claim. If you want someone who will fight for you and treat you with respect, Ben Johnson is the person to call.

Ben Johnson was extremely helpful with my insurance loss. If not for him and his team my insurance company would have had their way. He did a great job, was always on time, and kept in communication with me for the entire process. I would definitely recommend his services as well as call on him again if the need arises. Thanks Ben

Ben Johnson has been a wonderful source of support & help during a trying time, getting our home back in order after it was flooded. He sought out answers & provided us with good information, keeping us informed & updated during the waiting period. I always felt he was upfront with us & we felt comfortable with his explanations. We appreciate the work he did for us. Sincerely, Don & June Livesay

We had a very difficult experience dealing with our insurance company after a major water damage in our home. The ceiling in the kitchen collapsed, damaging the entire house — the floors, cabinets, and more. This was especially frustrating because we had just completed a full remodel in 2023, so everything was practically brand new. When we first started working with our insurance, the process was a nightmare. There were endless back-and-forth emails, long delays, and very little response from their side. Their initial estimate for all the damage was $22,000, which made no sense — replacing the floors alone was going to cost over $25,000. After doing some research, I came across Ben’s name in other reviews and reached out. From our very first conversation, he was extremely helpful and knowledgeable. He took the time to go over all the damage with us, gave us a detailed consultation, and provided valuable guidance on how to proceed with our insurance. Initially, we continued handling things ourselves with his advice, but eventually, we decided to have him officially represent us. Once Ben got involved, everything changed. The insurance company assigned a new adjuster immediately, communication improved, and the process became much smoother. In the end, Ben was able to increase the estimate from $22,000 to over $150,000. He even helped with the contents claim and additional living expenses, and refused to charge for that part since I had already prepared a report — which really shows his integrity. Working with Ben was a great experience from start to finish. He’s an expert at navigating insurance claims, knows how to communicate effectively with adjusters, and gets results. I highly recommend him to anyone facing a complicated claim.

In the midst of the ongoing insurance crisis, where more and more carriers are hesitant to pay out claims, professionals like Ben prove invaluable. Working with him was an exceptional experience. His dedication and professionalism are unmatched. He skillfully navigated our case, quadrupling our insurance settlement, far exceeding our expectations. Ben's deep knowledge and his ability to effectively advocate for homeowners make him the best partner you could ask for. If you need someone who delivers remarkable results and navigates challenges with expertise, Ben is your go-to professional. Highly recommended!

We recently had to file an insurance claim for water damage, and working with Ben made all the difference. From the start, he provided a thorough and accurate estimation of our damages, ensuring nothing was overlooked. His communication was excellent—he kept us updated at every stage of the process and explained everything clearly. Thanks to his expertise, we ended up receiving a much higher payout than we initially expected. His dedication and negotiation skills truly paid off, and we couldn’t be more grateful. If you're dealing with an insurance claim and want someone who will fight for you, I highly recommend Ben!

Ben Johnson is one of the rare professionals in this industry who genuinely wants to help — not just close a deal. I reached out to him when my homeowner’s claim had been wrongly denied, and even though I never formally retained him, he took the time to review my situation, walk me through the right steps, and offer expert advice that ultimately helped me reverse the denial and secure a full payout. He clearly understands the system inside and out, and it shows in how confidently and generously he communicates. If you’re dealing with an insurance company that isn’t treating you fairly, talk to Ben first — he’ll tell you the truth, and you’ll be better for it. Highly recommended.

I had doubts about submitting a hail damage claim for my roof, so I asked Ben to inspect it before deciding. I didn’t fully trust the roofers — a lot of them seem to exaggerate the damage to get more money out of the claim. At the same time, I didn’t want to risk a denied claim and higher premium. Ben checked everything and gave me an honest opinion. He said the claim had a good chance of being approved even if I submitted it myself, and that if I ran into trouble, he could step in to help. I really liked how professional he was and how he didn’t try to push me into hiring him right away. That kind of honesty builds trust.

I had the unfortunate situation where a car ran into my home. I was very overwhelmed. Ben was recommended to me to help me understand what my insurance co was saying to me and help me bridge the gap between the insurance estimate and my vendors estimate. Ben was phenomenal. He went above and beyond even communicating with the city and my HOA providing updates when needed and getting extensions when we faced delays. I truly wish I could do more to show Ben Johnson my appreciation. Thank you Ben for making an already stressful situation a little less stressful. Respectfully L Coleman