Tennessee Fireplace Service

I was able to book my gas log service on-line within a few days. The booking screens told me exactly what would be done and how much it would cost. The technician texted me 15 minutes before arriving during the scheduled time window. He completed the service and got the starter working again within an hour. He worked carefully and efficiently. Great experience all around!

Our gas fireplace was not working at all, and we knew it was old and might need replacing which would be costly. TN Fireplace Service came to the rescue, cleaned it, made some adjustments and it's working beautifully with just cost the normal service fee. Thank you so much!. Don't hesitate to hire them for your fireplace needs.

Great service from Chris! He explained to us what was wrong with our ventless gas fireplace and repaired it. Appointment was easy to book online, and received automatic text messages with technician’s name and estimated time of arrival.

Adam was prompt and very friendly and professional. He did a great job. He obviously knew what he was doing and was able to fix our problem. We would recommend this company to anyone.

Exceptional service! Arrived on time, quickly diagnosed issue, resolved within 20 minutes and charge was exactly as quoted. Throughout the whole process, they communicated with me through text regarding timing arrival and then post follow up.

Chris Is an excellent service technician. Realizing it is maintenance related The fireplaces haven’t been turned on and 20 years, Chris took his time made sure that everything was cleaned up properly was able to get both fireplaces lit and walk-through with me the how to. Very courteous and gave me a good customer experience.

Adam did a great job of explaining the situation with our fireplace and getting it working. He also identified a faulty leaking gas valve that could have been a safety issue. Will have them back to replace the valve when they have the replacement valve. Highly recommend these guys.

Adam was so knowledgeable and courteous. He answered all of my questions and made me feel safe. I could not asked for anyone better to help me. He was quite kind and he fixed my fireplace even though it is terribly old and scary.

Adam, our service tech was outstanding. He explained what he was doing throughout the process of servicing our fireplace. I could not be more pleased with him and i am grateful he was sent to our home.

We have been trying to fix this ventless gas log set for a year and Bill from Tennessee Fireplace Service finally got it fixed! Communication on arrival time was excellent. Professionalism while servicing the appliance was excellent.