Taylor Grubaugh Chevrolet of Waynesville

Although we didn’t end up buying a vehicle here, I wanted to leave a review because our experience with the sales team was excellent. Our salesperson, Natasha, was knowledgeable, patient, and incredibly easy to work with. She took the time to answer questions, send photos and information, and made us feel like valued customers from the start. There was zero pressure and a lot of transparency throughout the process, which made a big impression on us. We visited several dealerships during our search, and this one stood out for professionalism and customer service. Would absolutely recommend stopping in and working with their team if you’re in the market for a vehicle.

We had Kameron Pierce and Ben help us out, they put us in the perfect car it was exactly what we wanted. and as a first time buyer he explained every step of the way and being completely honest, he’s a real and genuine guy only wanting the best for everyone else

We just purchased a beautiful 2016 GLE350 4MATIC Mercedes from Taylor Grubaugh in Waynesville, Mo. Our sales person Mark was very helpful and friendly and Tom in financing was very efficient and friendly. The whole Grubaugh team has given us the BEST experience we have ever had with a dealership. They leave you with a feeling of trust and respect that everyone should strive for whether in business or their personal lives.

Almost a year long process to finally make a decision to purchase! Natasha North was never pushy, never once made me feel bad about the dozen of vehicles looked at and test driven. The entire process was simple, easy, and comfortable. Can’t recommend this dealership and Natasha North more!

One of the best experiences at a dealership. They were able to answer all and every question I had with great detail. Zero pressure through the entire buying process as well. Did not take forever and everyone was very prompt and up front with the sale. 10 out of who would recommend anyone to buy a vehicle from this location.

We had an absolutely amazing experience at this dealership! From the moment we walked in, they took incredible care of us and made the whole process smooth and stress-free. Our sales rep, Kameron, went above and beyond he was knowledgeable, patient, and truly listened to what we needed. He made sure every question was answered and that we felt confident in our decision. A huge shoutout as well to Tom in finance. He personally sat down with us and took the time to walk through all of our options, offering the best advice on how to move forward. He explained everything clearly and guided us in the direction that was best for our situation. Kameron treated us like family rather than just customers, making the buying experience truly exceptional. We couldn’t be happier with our purchase and the outstanding service we received! If you’re looking for top-notch customer care and a team that truly has your best interests at heart, ask for Kameron, and make sure to talk with Tom in finance you won’t be disappointed! Highly recommend!

Service staff is good. The companies customer appreciation policies need some work. Tire Discounters in Rolla will price match Chevys coupons (i.e. buy 3 get the 4th for 1 penny) and give all their normal add ons like free tire rotations free tire repair and such. But when I called here to see if they would offer just the tire rotation on top of their coupons to match Tire Discounters they refused. Seems like a cheap way to keep a customer, but oh well...

I found exactly what I wanted at TG in Waynesville; following an online inquiry, I received an email from Natasha. I requested more photos which she promptly supplied. I was in route to Branson for a few days so declined. The day I returned, I received another email from her asking if I was still interested and wanted to come try it out. We did and received a friendly welcome but no high pressure sales tactics. Long story short, we made a deal on our trade and the purchase of my new Equinox. Natasha took care of all the details from changing plates to setting up our OnStar. Then, she went through all the features of our new vehicle in a way these two old seniors could understand. She was pleasant and patient throughout the process. Final note: we have been a GM family for over 25 years but I LOVE this vehicle more than any I have owned. The technology and comfort is awesome. The redesign is stunning for looks and the safety features give this old lady new peace of mind. Bravo, Chevy….and thanks Taylor Grubaugh!

They made the process quick and easy. This was my first time buying a vehicle online and without seeing it first. I was hesitant with just pics but they were always assuring they would stand behind it when it was delivered. I was not disappointed when it arrived 48 hours later to my door.

I had more fun looking at cars because of my salesman Cooper. He is amazing and explained everything (sometimes multiple times) cause I'm legally deaf. Things moved very quickly when I made up my mind. They are very thorough and explained everything in detail. All the staff there are super nice.