I had high expectations but they simply did not show up. Told them I was stranded with my 1 year old they said they’d be there within an hour… hour later and their dispatch said he’s on his way, 35 minutes later it’s 10 minutes, then it turned into ok he’s picking up a car and dropping it off, then another hour rolls by and the tow truck driver said he’s on his way to me, I asked what the holdup was I’ve been sitting for a few hours and he said he just got the info. Lol I said well Someone’s lying and it ain’t me, I called their dispatch verified yes it’s swft towing at the dispatch no third party.
If I’m trying to give you money be honest. If I’m stranded with a small child be compassionate be honest. I had high expectations and chose at that point to take my business elsewhere (where they actually came within 10 minutes), god willing I never have to deal with a company that has no issues lying to the people trying to give them money.